intermittent internet and static on he phone line

[abray10]

I am running a desktop and a laptop both on windows xp service pack two. Every so often the internet goes down for any length of time could this be the cheap netgear wireless router i have also when the internet is up the phone line has too much static but unplugging one doesn't help the other one. i am on sky broadband on a Bt line and according to both of them everything is working perfectly at my house. also occasionally the phone goes too. this has been happening for almost 3 months now.

[johnwill]

If the phone is going out, and you have the filters installed correctly, this sounds like either an interior wiring problem or a phone company issue.

Make SURE you have filters installed on ALL phone line connected equipment EXCEPT the DSL modem.


If you want to be sure it's not the interior wiring that's the issue, here's how I install DSL.

Purchase a DSL splitter and install it at the telco NID (Network Interface Device). This is the place the telephone lines come into your home wiring, usually either in the basement or outside near the other utilitiy connections. Run a direct line from the DSL port on the splitter directly to the DSL modem. Connect all of the other phone instruments to the telephone output of the DSL splitter. All of the DSL analog side wiring should be CAT3 or better twisted pair from the telco service entrance to the DSL/ADSL modem. You can use one of the twisted pairs in CAT5 cable if you have that on hand.

This is as good as it gets for DSL installations, and will usually solve in-house wiring issues.

Here's a good detailed description of the process: DSL Wiring Upgrade Tutorial