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Old 11-27-2008, 04:37 AM   #1 (permalink)
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[SOLVED] network problems

I have got a computer which I need to join the network but I can't join it because if I right click on My Network Places, I can't find the Local Area Connection icon which enables me to setup the TCP/IP and other network items. Its a WinXP computer and I want to put it on workgroup network.
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Old 11-27-2008, 09:24 AM   #2 (permalink)
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Re: network problems

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.


  • If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
  • For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
  • Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
  • If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Old 11-27-2008, 09:25 AM   #3 (permalink)
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Re: network problems

To change your workgroup name or to connect to a domain you need to get to the system properties (Control Panel->System or right click My computer and choose properties) and then the Computer Name tab.
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Old 11-27-2008, 09:58 PM   #4 (permalink)
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Re: network problems

The computer is a Win XP SP2. It is a wired network connected to a Cisco router. I need to connect the computer onto a workgroup network and other machines are connected. This one machine does not have the Local Area Connection icon which enables me to setup the TCP/IP. If I right click My Network Places the network connection icons do not appear.
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Old 11-28-2008, 05:05 AM   #5 (permalink)
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Re: network problems

To get the Local Area Connection on your desktop, right click on your START button > PROPERTIES > ADVANCED under Start Menu Items scroll down and click on the check box MY NETWORK PLACES. This will show the Local Area connection icon on your desktop.

If you don't have the two monitors showing in your taskbar go to Control Panel > Network Connections double click on your local connection go to properties then check the Show Icon in Notification area when connected
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Old 11-28-2008, 08:47 PM   #6 (permalink)
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Re: network problems

Please i am being clear on my question. I don't want the Local Area Connection on my desktop. The Local Area Connection icon is not there to enable me set up my network

Who can help me
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Old 11-28-2008, 09:21 PM   #7 (permalink)
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Re: network problems

Are you trying to set a static address on your NIC? Does the NIC show up in your device manager without a yellow exclamation mark or a red X?
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Old 12-02-2008, 09:04 AM   #8 (permalink)
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Re: network problems

Aaah thanks, I resolved the problem by repairing the Win XP operating system. I guess it was a virus.
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