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Old 11-26-2008, 04:21 AM   #1 (permalink)
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Join Date: Nov 2008
Posts: 2
OS: vista


Cry Cannot access net. searched multiple forums, but no avail

I've had this laptop for about half a year now, and everything worked fine up until a couple days ago. I have no idea if this is related or not, but I was uninstalling Norton360 from my computer before it happened. The uninstall froze and I had to restart my computer before it fully completed the uninstall. Before then, I had no issues with connectivity.

Ever since then, my laptop will detect available networks just fine, but when it connects I only get a "Local Only" connection. It does this for every network. The problem has to be with the laptop because other laptops connect to networks just fine, and my laptop does this everywhere I go and with any network. The same thing happens even when I use an ethernet cable. Again, it used to work just fine a few days ago, I just started having problems when I restarted my comp after the norton360 uninstall was interrupted. I did not change anything else in between.

I tried searching multiple forums to see if I could find a fix, and tried a few things people posted, but got no luck. I tried disabling my ipv6 but still got the same problem. Also I tried disabling and enabling my network adapters. I did a system restore to a date before the failed Norton360 uninstall as well, but that did not work either.

I'm running Vista.

I don't know if this is any help, but when I tried "ipconfig/renew wireless*" I got the error message: "An error occurred while renewing interface Wireless Network Connection : unable to contact your DHCP server. Request has timed out."

I'd appreciate any help from you guys... Thanks in advance.

Below is my ipconfig / all:

Windows IP Configuration

Host Name . . . . . . . . . . . . : CPayne-Comp
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-21-63-25-A6-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e4c1:f1ee:58a4:9e91%11(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.158.145(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethern
et NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1E-33-4E-58-B5
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{09B08039-D85C-4F84-AD44-DF964C2EA
1A5}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{F3861283-9628-4CEF-8D42-77E292EAC
DF1}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
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Old 11-26-2008, 03:19 PM   #2 (permalink)
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Join Date: Nov 2008
Posts: 97
OS: 2000 SP4, XP Pro SP2&SP3, 2003


Re: Cannot access net. searched multiple forums, but no avail

There is a chance that the Norton 360 did not uninstall correctly.

Get the norton removal tool at:

http://service1.symantec.com/SUPPORT...hm&lg=en&ct=us
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Old 11-26-2008, 07:12 PM   #3 (permalink)
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Join Date: Nov 2008
Posts: 2
OS: vista


Re: Cannot access net. searched multiple forums, but no avail

Thanks for the link, as of right now it seems like it's working correctly... I can't believe I didn't think of that....

It's always the simple things that stump me. lol
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