Unable to connect to www.ea.com but other sites can.

chaiwin1000 · 11-11-2008, 02:58 AM

Hi,
I have encountered a strange problem that I cannot solve. My computer is unable to access www.ea.com whereas it is able to surf other sites.(The problem is shown on the screenshot.) The network map is as follows: Computer(wired)>Router>Modem>Internet.

I do not have any firewall installed on my computer, windows firewall is off too.

Furthermore, my other computers are able to access that webpage successfully.

What should I do? Help...

**johnwill** · 11-11-2008, 03:05 PM

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

TRACERT www.ea.com

Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

krazyko · 11-12-2008, 02:52 AM

Try flushing the DNS cache of your computer first. To do so from an administive command prompt type "ipconfig /flushdns".

11-11-2008, 03:05 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,703 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Unable to connect to www.ea.com but other sites can. Hold the Windows key and press R, then type CMD to open a command prompt: In the command prompt window that opens, type type the following command: TRACERT www.ea.com Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-12-2008, 02:52 AM	#3 (permalink)
krazyko Registered User Join Date: Nov 2008 Posts: 97 OS: 2000 SP4, XP Pro SP2&SP3, 2003	Re: Unable to connect to www.ea.com but other sites can. Try flushing the DNS cache of your computer first. To do so from an administive command prompt type "ipconfig /flushdns".