Slow Speeds

[twiggie]

I have a 10mb connection speed, but am having rli slow connection speeds atm. I did a speed test which came in at around 100kb download speed :S. My internet was working fine, but i got a trojan virus resulting in a rundll. error. since this my internet has been ridiculously slow, im not sure if this is just a coincidence or not. does anyone know whether this is the problem, and if so how to fix it. or if this is not the problem, what other things may be causing it.

[johnwill]

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP (Home or Pro), SP1-SP2-SP3, Vista (Home, Business, Ultimate), etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[twiggie]

ISP- Virgin
Modem- NTL 08004EU
Router- Netgear WGR614 v7
Connection- Wired
OS- Vista home
Internet Broswer- Chrome, Firefox, IE

My problem only seems to internet working in a browser, ie, P2P seems to be fine, console gaming is fine, onyl experiencing problems when doing thins such as browsing the web, streaming videos etc. a 20 minute video will take literally hours 2 download, when it would previously take minutes.
When i first log on to any account on my computer i am getting an error message saying 'Error loading c:\Windows\system32\ddccAtuu.dll The specified module could not be found.'.

------------------------------------------------------------------------

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Dell>PING 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:
Request timed out.
Reply from 206.190.60.37: bytes=32 time=91ms TTL=53
Reply from 206.190.60.37: bytes=32 time=90ms TTL=53
Reply from 206.190.60.37: bytes=32 time=94ms TTL=53

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 90ms, Maximum = 94ms, Average = 91ms

C:\Users\Dell>PING yahoo.com

Pinging yahoo.com [206.190.60.37] with 32 bytes of data:
Reply from 206.190.60.37: bytes=32 time=129ms TTL=53
Reply from 206.190.60.37: bytes=32 time=91ms TTL=53
Reply from 206.190.60.37: bytes=32 time=90ms TTL=53
Reply from 206.190.60.37: bytes=32 time=93ms TTL=53

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 90ms, Maximum = 129ms, Average = 100ms

C:\Users\Dell>NBTSTAT -n

Local Area Connection:
Node IpAddress: [192.168.1.136] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
DELL-PC <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
DELL-PC <20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\Users\Dell>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Dell-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82562V 10/100 Platform LAN Conne
ct
Physical Address. . . . . . . . . : 00-19-D1-4E-BE-39
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c8d3:5252:fdfa:47e6%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.136(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{7CDB3B5F-97FF-4F44-9B2D-06E4EFDDF
884}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Dell>

[johnwill]

I'd have to lean to malware also, let's go down that route first.

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