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#1 (permalink) |
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Member
Join Date: Dec 2004
Posts: 29
OS: 2000 SP4 NT5.00.2195, XP Home 2002 SP2
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Network gets cut off every 24 hours. See my hijack log (moved from HJT Help)
Hi. This is my work station. Every day, I have to relogin/reboot to reconnect my network. I think I surfed a spam site and it must of loaded some sort of spyware that cuts me off at a certain hour each night. My IT guys cannot solve the problem. I've used PestPatrol, Ad-Aware, Spybot S&D, and some other program my IT guys used that failed. I'm at my last attempt before he rebuilds my computer.
Any help? Thanks and happy holidays! Logfile of HijackThis v1.98.2 Scan saved at 7:42:48 AM, on 12/22/2004 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\PROGRA~1\Reuters\DACS\DACS_S~1.EXE c:\PROGRA~1\NavNT\DefWatch.exe c:\winnt\system32\domtimec.exe C:\WINNT\System32\svchost.exe C:\program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfd.exe C:\WINNT\System32\mgabg.exe C:\PROGRA~1\NavNT\NavRoam.exe C:\PROGRA~1\NavNT\rtvscan.exe C:\WINNT\system32\regsvc.exe C:\Program Files\Reuters\Openmsg\cmauthsetup.exe C:\Program Files\Reuters\Openmsg\cmsetup.exe C:\Program Files\Reuters\Sun_Jre\1.1\bin\JREW.exe C:\Program Files\Reuters\Sun_Jre\1.1\bin\JREW.exe C:\Program Files\Reuters\Openmsg\MessagingService.exe C:\WINNT\System32\rtmservice.exe C:\Program Files\Reuters\Sun_Jre\1.1\bin\JREW.exe C:\WINNT\system32\MSTask.exe C:\WINNT\system32\stisvc.exe C:\TIBCO\TIBRV\BIN\rvd.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\System32\mspmspsv.exe C:\WINNT\system32\rundll32.exe C:\WINNT\Explorer.EXE C:\PROGRA~1\WINZIP\winzip32.exe C:\PROGRA~1\NavNT\vptray.exe C:\PROGRA~1\PESTPA~1\PPControl.exe C:\PROGRA~1\PESTPA~1\PPMemCheck.exe C:\PROGRA~1\PESTPA~1\CookiePatrol.exe C:\temp\HijackThis.exe C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us.f412.mail.yahoo.com/ym/log...=2p7ripcpobo8r R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://insite.bankofamerica.com/insite/index.shtml R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi...earch.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://insite.bankofamerica.com/insite/index.shtml R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customi....yahoo.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://mail.yahoo.com/?.intl=us R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Bank of America R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxyconfig.bankofamerica.com R3 - Default URLSearchHook is missing O1 - Hosts: 00.35.32.251 ila.sserver.session.rservices.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx O2 - BHO: IE5_Helper Class - {9C8C1650-2A4C-11D4-8575-000629268C15} - C:\Program Files\Reuters\Shared\RMB\RMN\IE5BandHelper.dll O3 - Toolbar: Reuters Navigator - {C001E001-146C-11D4-855C-000629268C15} - C:\Program Files\Reuters\Shared\RMB\RMN\ReutersNavigatorBand.dll O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [SwdisUsrPCN.B0008C76BB234] "C:\Program Files\Tivoli\lcf\dat\1\cache\lib\w32-ix86\wdusrpcn.exe" "C:\Program Files\Tivoli\swdis\1\wdusrpcn.env" O4 - HKLM\..\Run: [SwdisUsrPCN.#MOBILE] "C:\Program Files\Tivoli\lcf\dat\1\cache\lib\w32-ix86\lib\w32-ix86\wdusrpcn.exe" "C:\Program Files\Tivoli\swdis\1\wdusrpcn.env" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [PestPatrol Control Center] c:\PROGRA~1\PESTPA~1\PPControl.exe O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\PLUGINS\NPDocBox.dll O15 - Trusted Zone: *.knowledgenet.com O16 - DPF: Yahoo! MLB StatTracker - http://aud4.sports.dcn.yahoo.com/java/y/mlbst8402_x.cab O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report Viewer Control 9) - http://www.final64.com/viewer9/activeXV...viewer.cab O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.bankofamerica.com O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corp.bankofamerica.com O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corp.bankofamerica.com |
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#3 (permalink) | |
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Member
Join Date: Dec 2004
Posts: 29
OS: 2000 SP4 NT5.00.2195, XP Home 2002 SP2
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Quote:
In fact, I'm going to post a log tommorrow when the connection is severed. Perhaps that can provide more insight what was running/occurred when the connection ended. THanks again, Mod. Last edited by ike301 : 12-22-2004 at 02:08 PM. |
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#4 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 31,276
OS: XP-Pro, Vista, Linux
Blog Entries: 1
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Before and after the connection is severed, do this:
Open a DOS window and type: IPCONFIG /ALL >C:RESULT.TXT Open C:\RESULT.TXT with Notepad and copy/paste the entire results here.
__________________
If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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#5 (permalink) | |
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Member
Join Date: Dec 2004
Posts: 29
OS: 2000 SP4 NT5.00.2195, XP Home 2002 SP2
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Quote:
Windows 2000 IP Configuration Host Name . . . . . . . . . . . . : B0008C76BB234 Primary DNS Suffix . . . . . . . : corp.bankofamerica.com Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : corp.bankofamerica.com montgomery.com bankofamerica.com Ethernet adapter Local Area Connection 2: Connection-specific DNS Suffix . : montgomery.com Description . . . . . . . . . . . : Intel(R) PRO/100 VM Network Connection Physical Address. . . . . . . . . : 00-08-02-50-6B-1C DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 10.223.22.28 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 10.223.22.1 DHCP Server . . . . . . . . . . . : 165.48.113.138 DNS Servers . . . . . . . . . . . : 10.223.171.72 10.223.172.112 Primary WINS Server . . . . . . . : 165.48.113.235 Secondary WINS Server . . . . . . : 171.137.239.248 Lease Obtained. . . . . . . . . . : Wednesday, December 22, 2004 7:39:49 AM Lease Expires . . . . . . . . . . : Wednesday, January 19, 2005 7:39:49 AM |
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#6 (permalink) |
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Member
Join Date: Dec 2004
Posts: 29
OS: 2000 SP4 NT5.00.2195, XP Home 2002 SP2
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Just for a compare and contrast, I came in today, and lo and behold, the network again was shut off. So I closed all open programs and did a hijack this log. Maybe a process ran during the night. Anything? The very first log posted is when the network was functional. This log is after the network was killed.
----------- Logfile of HijackThis v1.98.2 Scan saved at 7:05:55 AM, on 12/23/2004 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\PROGRA~1\Reuters\DACS\DACS_S~1.EXE c:\PROGRA~1\NavNT\DefWatch.exe c:\winnt\system32\domtimec.exe C:\WINNT\System32\svchost.exe C:\program Files\Tivoli\lcf\bin\w32-ix86\mrt\lcfd.exe C:\WINNT\System32\mgabg.exe C:\PROGRA~1\NavNT\NavRoam.exe C:\PROGRA~1\NavNT\rtvscan.exe C:\WINNT\system32\regsvc.exe C:\Program Files\Reuters\Openmsg\cmauthsetup.exe C:\Program Files\Reuters\Openmsg\cmsetup.exe C:\Program Files\Reuters\Openmsg\MessagingService.exe C:\WINNT\System32\rtmservice.exe C:\Program Files\Reuters\Sun_Jre\1.1\bin\JREW.exe C:\WINNT\system32\MSTask.exe C:\WINNT\system32\stisvc.exe C:\TIBCO\TIBRV\BIN\rvd.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\System32\mspmspsv.exe C:\WINNT\system32\rundll32.exe C:\WINNT\Explorer.EXE C:\PROGRA~1\NavNT\vptray.exe C:\PROGRA~1\PESTPA~1\PPControl.exe C:\PROGRA~1\PESTPA~1\PPMemCheck.exe C:\PROGRA~1\PESTPA~1\CookiePatrol.exe C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe C:\Program Files\Reuters\Shared\RMB\RMN\CONTAI~1.EXE C:\Program Files\Reuters\Shared\RMB\RMNCGS~1.EXE C:\Program Files\Reuters\NSILight\N2DB_Lite.exe C:\Program Files\Reuters\NSILight\SSLCON~1.EXE C:\Program Files\Reuters\NSILight\HNDIPR~1.EXE C:\PROGRA~1\Adobe\ACROBA~1.0\Acrobat\Acrobat.exe C:\Program Files\Common Files\Adobe\Web\AOM.exe C:\Program Files\Reuters\Sun_Jre\1.1\bin\JREW.exe C:\Program Files\Reuters\Sun_Jre\1.1\bin\JREW.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\PROGRA~1\WINZIP\winzip32.exe C:\temp\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://us.f412.mail.yahoo.com/ym/log...=2p7ripcpobo8r R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://insite.bankofamerica.com/insite/index.shtml R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://insite.bankofamerica.com/insite/index.shtml R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://mail.yahoo.com/?.intl=us R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Bank of America R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxyconfig.bankofamerica.com R3 - Default URLSearchHook is missing O1 - Hosts: 00.35.32.251 ila.sserver.session.rservices.com O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx O2 - BHO: IE5_Helper Class - {9C8C1650-2A4C-11D4-8575-000629268C15} - C:\Program Files\Reuters\Shared\RMB\RMN\IE5BandHelper.dll O3 - Toolbar: Reuters Navigator - {C001E001-146C-11D4-855C-000629268C15} - C:\Program Files\Reuters\Shared\RMB\RMN\ReutersNavigatorBand.dll O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon O4 - HKLM\..\Run: [SwdisUsrPCN.B0008C76BB234] "C:\Program Files\Tivoli\lcf\dat\1\cache\lib\w32-ix86\wdusrpcn.exe" "C:\Program Files\Tivoli\swdis\1\wdusrpcn.env" O4 - HKLM\..\Run: [SwdisUsrPCN.#MOBILE] "C:\Program Files\Tivoli\lcf\dat\1\cache\lib\w32-ix86\lib\w32-ix86\wdusrpcn.exe" "C:\Program Files\Tivoli\swdis\1\wdusrpcn.env" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\NavNT\vptray.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [PestPatrol Control Center] c:\PROGRA~1\PESTPA~1\PPControl.exe O4 - HKLM\..\Run: [PPMemCheck] c:\PROGRA~1\PESTPA~1\PPMemCheck.exe O4 - HKLM\..\Run: [CookiePatrol] c:\PROGRA~1\PESTPA~1\CookiePatrol.exe O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\PLUGINS\NPDocBox.dll O15 - Trusted Zone: *.knowledgenet.com O16 - DPF: Yahoo! MLB StatTracker - http://aud4.sports.dcn.yahoo.com/java/y/mlbst8402_x.cab O16 - DPF: {2DEF4530-8CE6-41C9-84B6-A54536C90213} (Crystal Report Viewer Control 9) - http://www.final64.com/viewer9/activ...ivexviewer.cab O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = corp.bankofamerica.com O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = corp.bankofamerica.com O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = corp.bankofamerica.com Last edited by ike301 : 12-23-2004 at 07:14 AM. |
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#8 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 31,276
OS: XP-Pro, Vista, Linux
Blog Entries: 1
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I was actually looking for the IPCONFIG results when you were disconnected, not the HijackThis log, since that's already been determined to be clean.
What does your IT dept. say about the issue? I'm assuming since this appears to be connected to a large network, they should be looking at the problem.
__________________
If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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#9 (permalink) |
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Semi-Retired Manager, Microsoft Support
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To make sure I am reading this right: You can work all day just fine, with no network issues. Except - when you come in in the AM, the network is not accessible.
Do I have it right? If so, go to the Device Manager (right click on My Computer, select Properties, click on the Hardware tab, then click on the Device Manager button). Find the entry Network Adapters and click the + next to it. Double Click on the entry for your network card, then click on the Power Management tab. Here you should see a box (checked) that is labeled "Allow the computer to turn off this device to save power.". Uncheck that box. It could be that your PC, being idle overnight, shuts down the NIC, but doesn't properly bring it back up - thus the reboot.
__________________
![]() ![]() “My philosophy, like color television, is all there in black and white” -M. Python |
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#10 (permalink) | ||
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Member
Join Date: Dec 2004
Posts: 29
OS: 2000 SP4 NT5.00.2195, XP Home 2002 SP2
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Quote:
DOH! Couldnt access the Net to look at the instructions. The only thing I remembered was IPCONFIG. I forgot the results. I'll repost when this happens. I am not ignoring your post. It just hasn't occured since your post until today.... Thanks again. It's always when you want it to happen, it doesn't. Quote:
ike301 |
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#11 (permalink) | |
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Member
Join Date: Dec 2004
Posts: 29
OS: 2000 SP4 NT5.00.2195, XP Home 2002 SP2
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Quote:
--------------------- Windows 2000 IP Configuration Host Name . . . . . . . . . . . . : B0008C76BB234 Primary DNS Suffix . . . . . . . : corp.bankofamerica.com Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : corp.bankofamerica.com montgomery.com bankofamerica.com Ethernet adapter Local Area Connection 2: Connection-specific DNS Suffix . : montgomery.com Description . . . . . . . . . . . : Intel(R) PRO/100 VM Network Connection Physical Address. . . . . . . . . : 00-08-02-50-6B-1C DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 10.223.22.28 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 10.223.22.1 DHCP Server . . . . . . . . . . . : 165.48.113.138 DNS Servers . . . . . . . . . . . : 10.223.171.72 10.223.172.112 Primary WINS Server . . . . . . . : 165.48.113.235 Secondary WINS Server . . . . . . : 171.137.239.248 Lease Obtained. . . . . . . . . . : Friday, December 31, 2004 12:37:48 PM Lease Expires . . . . . . . . . . : Friday, January 28, 2005 12:37:48 PM -------------- Thoughts?? |
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#12 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 31,276
OS: XP-Pro, Vista, Linux
Blog Entries: 1
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I'm thinking that the server is disconnecting you. Does this happen to any other workstation, or just yours? Did you look at the suggest Chevy made?
__________________
If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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#13 (permalink) | |
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Member
Join Date: Dec 2004
Posts: 29
OS: 2000 SP4 NT5.00.2195, XP Home 2002 SP2
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Quote:
The disconnect occurred AFTER using Chevy's suggestion. Hmmmm.... My IT guys says that it could be that I have some sort of spyware embedded and that it trys to contact it's host at a certain hour of the night. He added that the internal firewall/security of our company is seeing this and blocking the connection and possibly severing my connection all together. Is this possible? |
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#14 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 31,276
OS: XP-Pro, Vista, Linux
Blog Entries: 1
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Quite possible, I'd do a complete spyware/malware/virus scan to rule out that possibility.
__________________
If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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#15 (permalink) | |
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Member
Join Date: Dec 2004
Posts: 29
OS: 2000 SP4 NT5.00.2195, XP Home 2002 SP2
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Quote:
how to remove these? c:winnt\system32\r48slel71hq.dll c: program\admilliservice\admilliserv.exe c: winnt\system32\fzgrbz.exe keeps saying it's in use. they were found using lavasoft adaware se. |
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