Winsock problem, winsock xp fix does not work

[FlamingPhoenix]

Hi everyone, I'm currently having trouble with the winsock which makes me unable to browse the internet and I ran the winsock xp fix which is a suggested tool for such problem (or so it seems). However, I tried and it didn't work. Here is the analysis for the network diagnostics ran from IE7. Resetting the winsock catalog and renewing the TCP/IP didn't work as well. Any help will be greatly appreciated. Thanks!

Last diagnostic run time: 10/10/08 19:50:51 WinSock Diagnostic
WinSock status

info Error attmpting to validate the Winsock base providers: 2
error Not all base service provider entries could be found in the winsock catalog. A reset is needed.
info Redirecting user to support call



Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Wireless Network Connection, Device=Intel(R) PRO/Wireless 2200BG Network Connection, MediaType=LAN, SubMediaType=WIRELESS
info Network connection: Name=1394 Connection 2, Device=1394 Net Adapter #2, MediaType=LAN, SubMediaType=1394
info Both Ethernet and Wireless connections available, prompting user for selection
action User input required: Select network connection
info Ethernet connection selected
Network adapter status

info Network connection status: Connected



HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

warn FTP (Passive): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
warn FTP (Active): Error 12029 connecting to ftp.microsoft.com: A connection with the server could not be established
warn HTTP: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.microsoft.com: The server name or address could not be resolved
warn HTTP: Error 12007 connecting to www.hotmail.com: The server name or address could not be resolved
warn HTTPS: Error 12007 connecting to www.passport.net: The server name or address could not be resolved
error Could not make an HTTP connection.
error Could not make an HTTPS connection.
error Could not make an FTP connection.

[JamesO]

You may not have a Winsock problem.

Assume you cannot browse.

Put this address in your browser and see what happens:

72.52.249.60

Do you have some form of Internet security package on your machine?
What type of Internet connection do you have?
Have you rebooted modem, router & computer?

Can you ping anything like google, yahoo, techsupport forum?

JamesO

[johnwill]

First off, use the correct stack repair for SP2/SP3.



TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.




Next, let's see this from the machine in question.

Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

IPCONFIG /ALL

PING <computer_IP_address>

PING <default_gateway_address>

PING 206.190.60.37

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.