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| Networking Support General Networking Support Forum |
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#1 (permalink) |
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Registered User
Join Date: Oct 2006
Posts: 32
OS: XP
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Stale DNS Records
We are having trouble with a local business emailing us. It started just after we changed our mail filtering service. Here is the bounce back message they get:
Your message could not be sent. A transcript of the attempts to send the message follows. The number of attempts made: 1 Addressed To: user@domain.com Fri, 05 Sep 2008 15:00:02 -0500 Failed to send to identified host, user@domain.com: 147.202.xx.xx (our old mail filtering ip, 553 sorry, mail relay to user@domain.com prohibited, please authenticate or set up relaying for 69.66.xx.xx (there mail server ip) unknown (#5.7.1) --- Message non-deliverable. Why is there outbound mail pointing at our old mail filtering ip? We are having no other problems with anyone else. I talked to our ISP support and they said, "They could certainly have stale DNS entries on their end that would cause that, as I do show that IP is not any one of your current MX's." Does this sound like it could be the issue? What do I need to tell the company that's trying to send to us? Thanks. |
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#2 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,720
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Stale DNS Records
I'd guess this is really a spammer that has latched onto your email address and is spoofing it to send his spam. This is pretty common, it normally dies out after a couple of weeks when they pick on someone else. I've had this happen twice to my domain over the years, nothing to do but weather the storm.
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