[SOLVED] Problems with laptop NIC

jim418 · 09-06-2008, 07:40 PM

I have a Realtek RTL8139/810x Family Fast Ethernet NIC.

It didn't seem to be working so I decided to see if there was an updated driver, found one and tried to install it. Then I was getting the yellow triangle beside in in Device Manager.

Tried again, tried rolling back the device driver, tried unistalling it and let Windows detect it, but everytime it tries to install a driver this is the result:

In Device Manager here is the General tab for it:

And the Driver tab:

Any suggestions or does this look like a hardware problem?

**johnwill** · 09-07-2008, 03:56 PM

If this is a PCI NIC, try moving it to a different slot. If it's an on-board unit, did you get all the drivers from the motherboard manufacturer?

jim418 · 09-07-2008, 07:22 PM

Its in a laptop so I assume I don't have other slots to move it to.

I did use drivers from the laptop manufacturer, but possibly not on the first pass.

**johnwill** · 09-08-2008, 02:12 PM

You need to load the chipset drivers as well as the network drivers.

jim418 · 09-09-2008, 07:05 AM

I was referred to a set of drivers that seem to have done the trick (so they likely included the chipset drivers too).

Thanks for your help.

**johnwill** · 09-09-2008, 08:47 AM

Glad you worked it out.

09-06-2008, 07:40 PM	#1 (permalink)
jim418 Registered User Join Date: Sep 2008 Posts: 7 OS: Vista 32-bit Home Prem SP1	[SOLVED] Problems with laptop NIC I have a Realtek RTL8139/810x Family Fast Ethernet NIC. It didn't seem to be working so I decided to see if there was an updated driver, found one and tried to install it. Then I was getting the yellow triangle beside in in Device Manager. Tried again, tried rolling back the device driver, tried unistalling it and let Windows detect it, but everytime it tries to install a driver this is the result: In Device Manager here is the General tab for it: And the Driver tab: Any suggestions or does this look like a hardware problem?

09-07-2008, 03:56 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,940 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Problems with laptop NIC If this is a PCI NIC, try moving it to a different slot. If it's an on-board unit, did you get all the drivers from the motherboard manufacturer? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-07-2008, 07:22 PM	#3 (permalink)
jim418 Registered User Join Date: Sep 2008 Posts: 7 OS: Vista 32-bit Home Prem SP1	Re: Problems with laptop NIC Its in a laptop so I assume I don't have other slots to move it to. I did use drivers from the laptop manufacturer, but possibly not on the first pass.

09-08-2008, 02:12 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,940 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Problems with laptop NIC You need to load the chipset drivers as well as the network drivers. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-09-2008, 07:05 AM	#5 (permalink)
jim418 Registered User Join Date: Sep 2008 Posts: 7 OS: Vista 32-bit Home Prem SP1	Re: Problems with laptop NIC I was referred to a set of drivers that seem to have done the trick (so they likely included the chipset drivers too). Thanks for your help.

09-09-2008, 08:47 AM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,940 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Problems with laptop NIC Glad you worked it out. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience