No internet connection on 2nd pc user

bogy196 · 08-24-2008, 01:40 PM

Hi there,

I have windows xp service pack 2 version,and my internet connection works fine till i switch on 2nd user,after that no connection at all.Can anyone give me some advices?

p.s. no firewall or something like that

**johnwill** · 08-24-2008, 06:58 PM

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.

Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

bogy196 · 08-25-2008, 01:46 AM

well,i have a wired lan connection,the thing is that i have 2 pc , on first,is all good ,have 3 users and internet is doing fine but on second one, with no extra settings it doesn't working at all.I am using mozilla firefox but is not only that,internet doesn't work at all, not in browser,not in games. I don't know if the processor could be the issue but on the pc that this thing works is AMD and the other one is INTEL.

ok,this are the things that u asked for user that doesn't work:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\bogy>ping 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\bogy>ping yahoo.com

Pinging yahoo.com [68.180.206.184] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 68.180.206.184:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\bogy>nbtstat -n

Local Area Connection:
Node IpAddress: [89.33.42.79] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
PISCOT-109B222C<00> UNIQUE Registered
PISCOT-109B222C<20> UNIQUE Registered
WORKGROUP <00> GROUP Registered
WORKGROUP <1E> GROUP Registered

C:\Documents and Settings\bogy>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : piscot-109b222c
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Attansic L2 Fast Ethernet 10/100 Bas
e-T Controller
Physical Address. . . . . . . . . : 00-1D-60-9B-4C-30
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 89.33.42.79
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 89.33.42.6
DNS Servers . . . . . . . . . . . : 89.33.42.4

C:\Documents and Settings\bogy>

and these are for that user working:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Kriss>ping 206.190.60.37

Pinging 206.190.60.37 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 206.190.60.37:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Kriss>ping yahoo.com

Pinging yahoo.com [68.180.206.184] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 68.180.206.184:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Kriss>nbtstat -n

Local Area Connection:
Node IpAddress: [89.33.42.79] Scope Id: []

NetBIOS Local Name Table

Name Type Status
------------------------------
---------------
PISCOT-109B222C<00> UNIQUE Registered
PISCOT-109B222C<20> UNIQUE Registered
WORKGROUP <00> GROUP Registered
WORKGROUP <1E> GROUP Registered

C:\Documents and Settings\Kriss>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : piscot-109b222c
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Attansic L2 Fast Ethernet 10/100 Bas
e-T Controller
Physical Address. . . . . . . . . : 00-1D-60-9B-4C-30
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 89.33.42.79
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 89.33.42.6
DNS Servers . . . . . . . . . . . : 89.33.42.4

C:\Documents and Settings\Kriss>

and btw,if i sw on second user,internet is working for 2-3 seconds and if i sw back on main user,no net there also...

**lazareth1** · 08-25-2008, 01:51 AM

Do you have the make and model of equipment like john kindly asked for?

bogy196 · 08-25-2008, 02:44 AM

i don't use a router or a modem...i only use a network adapter...

clyde123 · 08-25-2008, 03:10 AM

Very difficult to get internet without a modem or router, I would have thought ..........

bogy196 · 08-25-2008, 03:36 AM

i only have a cable that is connected to a 5 port switch,but the thing is that one pc works fine and the other one doesn't,that's why i thought there might be a windows setting maybe?

**lazareth1** · 08-25-2008, 03:40 AM

Quote:

Originally Posted by bogy196

i only have a cable that is connected to a 5 port switch,but the thing is that one pc works fine and the other one doesn't,that's why i thought there might be a windows setting maybe?

Thought that was what the problem was when I say your ipconfig out put

Now the reason it doesn't work is because your using a switch and not a router. The switch isn't designed to share an internet connection between more than one computer. You should be able to pick up a cheap router to share your internet.

bogy196 · 08-25-2008, 03:47 AM

ok,but i have internet connection on both pc's ,one has three users all of them with internet ,one has internet connection but only on one user....

**lazareth1** · 08-25-2008, 08:06 PM

In one post your saying one pc can connect and the other can't. Now your saying both pcs can connect just some users can't on the second.

PLEASE clear things up. What is the EXACT problem? state the make and model of ALL your equipment along with how it is all connect. (a diagram would be nice)

AquariusFX · 08-25-2008, 08:44 PM

do an ipconfig /all on both working and non-working. compare the results.

Soulblazer91 · 08-26-2008, 12:17 AM

ok guys... don't freak out. there's mixed results BECAUSE he doesn't have a router. bogy... your setup doesn't allow for there to be multiple COMPUTERS to be connected to the internet at the same time. it's one or the other. the reason for this is because you decided to use a switch in your network and not a ROUTER.

think of it like this.

you only paid for ONE IP address. this means your isp will only let one device from your house on the internet at any one moment in time. now... if you had a ROUTER in your network then your isp would only see the router on the internet even if you were surfing the web with multiple computers. however switches are not able to be seen as an internet device like the router can... therefore the isp sees whatever is next(in this case either of your computers) and only lets one thing on at a time.

in short...

buy a router.

**lazareth1** · 08-26-2008, 01:38 AM

Quote:

Originally Posted by Soulblazer91

ok guys... don't freak out. there's mixed results BECAUSE he doesn't have a router. bogy... your setup doesn't allow for there to be multiple COMPUTERS to be connected to the internet at the same time. it's one or the other. the reason for this is because you decided to use a switch in your network and not a ROUTER.

think of it like this.

you only paid for ONE IP address. this means your isp will only let one device from your house on the internet at any one moment in time. now... if you had a ROUTER in your network then your isp would only see the router on the internet even if you were surfing the web with multiple computers. however switches are not able to be seen as an internet device like the router can... therefore the isp sees whatever is next(in this case either of your computers) and only lets one thing on at a time.

in short...

buy a router.

Not freaking out. Just trying to clear things up. That's what I thought that he hasn't got a router but in his response to that was that both his pcs can connect just that one of the users on 2nd pc can't

Hence the reason and the need for clarification from OP.

macnoeron · 08-26-2008, 02:56 AM

Please find below the details you have requested me to submit:

Modem> Make: Zyxel Model : P-600 series
Router> Make: D Link Model : DI-604
Connection Type : Wired
Windows version : Windows XP2
Internet Brower : Internet Explorer and Mozilla Firefox

Hope to hear from you soon

**johnwill** · 08-26-2008, 01:08 PM

First off, I see that DHCP is disabled, so you need to enable DHCP in order for that machine to connect.

Select Start > Settings > Network Connections.

Double-click the Connection icon of the connection you wish to modify to open the Local Area Connection Status window.
Click the Properties button to open the Local Area Connection Properties window.
Click to highlight Internet Protocol (TCP/IP).
Click the Properties button to open the Internet Protocol (TCP/IP) Properties window.
TCP/IP Properties window, IP Address tab
Select Obtain an IP address automatically.
Select Obtain DNS server address automatically.
Click OK to return to the Local Area Connection Properties window.
Click OK to return to the Network Connections window.

Reboot and post this.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

bogy196 · 08-27-2008, 01:58 AM

Well i finally found the problem...never thought about that...it was my ati video card...no support for open gl,i switched it with a geforce and all was ok.Because of it, when i was switching users there were some conflicts with the network card.Thank you for trying to help me :)

08-24-2008, 01:40 PM	#1 (permalink)
bogy196 Registered User Join Date: Aug 2008 Posts: 6 OS: xp sp2	No internet connection on 2nd pc user Hi there, I have windows xp service pack 2 version,and my internet connection works fine till i switch on 2nd user,after that no connection at all.Can anyone give me some advices? p.s. no firewall or something like that

08-24-2008, 06:58 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,874 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: No internet connection on 2nd pc user Please supply the following info, exact make and models of the equipment please. Name of your ISP (Internet Service Provider). Make and exact model of the broadband modem. Make and exact model and hardware version of the router (if a separate unit). Model numbers can usually be obtained from the label on the device. Connection type, wired or wireless. If wireless, encryption used, (none, WEP, WPA, or WPA2) Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc. The Internet Browser in use, IE, Firefox, Opera, etc. Please give an exact description of your problem symptoms, including the exact text of any error messages. If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? For wireless issues, have you disabled all encryption on the router to see if you can connect that way? Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue? If there are other computers on the same network, are they experiencing the same issue, or do they function normally? On any affected computer, I'd also like to see this: Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt: Type the following commands: PING 206.190.60.37 PING yahoo.com NBTSTAT -n IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-25-2008, 01:46 AM	#3 (permalink)
bogy196 Registered User Join Date: Aug 2008 Posts: 6 OS: xp sp2	Re: No internet connection on 2nd pc user well,i have a wired lan connection,the thing is that i have 2 pc , on first,is all good ,have 3 users and internet is doing fine but on second one, with no extra settings it doesn't working at all.I am using mozilla firefox but is not only that,internet doesn't work at all, not in browser,not in games. I don't know if the processor could be the issue but on the pc that this thing works is AMD and the other one is INTEL. ok,this are the things that u asked for user that doesn't work: Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\bogy>ping 206.190.60.37 Pinging 206.190.60.37 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 206.190.60.37: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), C:\Documents and Settings\bogy>ping yahoo.com Pinging yahoo.com [68.180.206.184] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 68.180.206.184: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), C:\Documents and Settings\bogy>nbtstat -n Local Area Connection: Node IpAddress: [89.33.42.79] Scope Id: [] NetBIOS Local Name Table Name Type Status --------------------------------------------- PISCOT-109B222C<00> UNIQUE Registered PISCOT-109B222C<20> UNIQUE Registered WORKGROUP <00> GROUP Registered WORKGROUP <1E> GROUP Registered C:\Documents and Settings\bogy>ipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : piscot-109b222c Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Attansic L2 Fast Ethernet 10/100 Bas e-T Controller Physical Address. . . . . . . . . : 00-1D-60-9B-4C-30 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 89.33.42.79 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 89.33.42.6 DNS Servers . . . . . . . . . . . : 89.33.42.4 C:\Documents and Settings\bogy> and these are for that user working: Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Kriss>ping 206.190.60.37 Pinging 206.190.60.37 with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 206.190.60.37: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), C:\Documents and Settings\Kriss>ping yahoo.com Pinging yahoo.com [68.180.206.184] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 68.180.206.184: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), C:\Documents and Settings\Kriss>nbtstat -n Local Area Connection: Node IpAddress: [89.33.42.79] Scope Id: [] NetBIOS Local Name Table Name Type Status ------------------------------ --------------- PISCOT-109B222C<00> UNIQUE Registered PISCOT-109B222C<20> UNIQUE Registered WORKGROUP <00> GROUP Registered WORKGROUP <1E> GROUP Registered C:\Documents and Settings\Kriss>ipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : piscot-109b222c Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Attansic L2 Fast Ethernet 10/100 Bas e-T Controller Physical Address. . . . . . . . . : 00-1D-60-9B-4C-30 Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : 89.33.42.79 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 89.33.42.6 DNS Servers . . . . . . . . . . . : 89.33.42.4 C:\Documents and Settings\Kriss> and btw,if i sw on second user,internet is working for 2-3 seconds and if i sw back on main user,no net there also...

08-25-2008, 01:51 AM	#4 (permalink)
lazareth1 Enthusiast Join Date: Jan 2005 Location: Hong Kong, previously Fife in Bonnie Scotland Posts: 1,294 OS: Vista SP1, Ultimate My System	Re: No internet connection on 2nd pc user Do you have the make and model of equipment like john kindly asked for? __________________ Prime95\|Everest Ultimate Edition\|How to do a repair install of XP\|Bench Testing "Nothing is True, Everything is Permitted"

08-25-2008, 02:44 AM	#5 (permalink)
bogy196 Registered User Join Date: Aug 2008 Posts: 6 OS: xp sp2	Re: No internet connection on 2nd pc user i don't use a router or a modem...i only use a network adapter... Last edited by bogy196; 08-25-2008 at 02:45 AM.

08-25-2008, 03:10 AM	#6 (permalink)
clyde123 Registered User Join Date: Apr 2008 Location: Glasgow Posts: 401 OS: xp sp2	Re: No internet connection on 2nd pc user Very difficult to get internet without a modem or router, I would have thought ..........

08-25-2008, 03:36 AM	#7 (permalink)
bogy196 Registered User Join Date: Aug 2008 Posts: 6 OS: xp sp2	Re: No internet connection on 2nd pc user i only have a cable that is connected to a 5 port switch,but the thing is that one pc works fine and the other one doesn't,that's why i thought there might be a windows setting maybe?

08-25-2008, 03:47 AM	#9 (permalink)
bogy196 Registered User Join Date: Aug 2008 Posts: 6 OS: xp sp2	Re: No internet connection on 2nd pc user ok,but i have internet connection on both pc's ,one has three users all of them with internet ,one has internet connection but only on one user....

08-25-2008, 08:06 PM	#10 (permalink)
lazareth1 Enthusiast Join Date: Jan 2005 Location: Hong Kong, previously Fife in Bonnie Scotland Posts: 1,294 OS: Vista SP1, Ultimate My System	Re: No internet connection on 2nd pc user In one post your saying one pc can connect and the other can't. Now your saying both pcs can connect just some users can't on the second. PLEASE clear things up. What is the EXACT problem? state the make and model of ALL your equipment along with how it is all connect. (a diagram would be nice) __________________ Prime95\|Everest Ultimate Edition\|How to do a repair install of XP\|Bench Testing "Nothing is True, Everything is Permitted"

08-25-2008, 08:44 PM	#11 (permalink)
AquariusFX Registered User Join Date: Aug 2008 Posts: 148 OS: XP SP3 / Vista SP1 My System	Re: No internet connection on 2nd pc user do an ipconfig /all on both working and non-working. compare the results.

08-26-2008, 12:17 AM	#12 (permalink)
Soulblazer91 Registered User Join Date: Mar 2008 Location: Washington Posts: 60 OS: xp	Re: No internet connection on 2nd pc user ok guys... don't freak out. there's mixed results BECAUSE he doesn't have a router. bogy... your setup doesn't allow for there to be multiple COMPUTERS to be connected to the internet at the same time. it's one or the other. the reason for this is because you decided to use a switch in your network and not a ROUTER. think of it like this. you only paid for ONE IP address. this means your isp will only let one device from your house on the internet at any one moment in time. now... if you had a ROUTER in your network then your isp would only see the router on the internet even if you were surfing the web with multiple computers. however switches are not able to be seen as an internet device like the router can... therefore the isp sees whatever is next(in this case either of your computers) and only lets one thing on at a time. in short... buy a router.

08-26-2008, 02:56 AM	#14 (permalink)
macnoeron Registered User Join Date: Aug 2008 Posts: 16 OS: windows xp	Re: No internet connection on 2nd pc user Please find below the details you have requested me to submit: Modem> Make: Zyxel Model : P-600 series Router> Make: D Link Model : DI-604 Connection Type : Wired Windows version : Windows XP2 Internet Brower : Internet Explorer and Mozilla Firefox Hope to hear from you soon

08-26-2008, 01:08 PM	#15 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,874 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: No internet connection on 2nd pc user First off, I see that DHCP is disabled, so you need to enable DHCP in order for that machine to connect. Select Start > Settings > Network Connections. Double-click the Connection icon of the connection you wish to modify to open the Local Area Connection Status window. Click the Properties button to open the Local Area Connection Properties window. Click to highlight Internet Protocol (TCP/IP). Click the Properties button to open the Internet Protocol (TCP/IP) Properties window. TCP/IP Properties window, IP Address tab Select Obtain an IP address automatically. Select Obtain DNS server address automatically. Click OK to return to the Local Area Connection Properties window. Click OK to return to the Network Connections window. Reboot and post this. Hold the Windows key and press R, then type CMD to open a command prompt: In the command prompt window that opens, type type the following command: Note that there is a space before the /ALL, but there is NOT* a space after the / in the following command.* IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

08-27-2008, 01:58 AM	#16 (permalink)
bogy196 Registered User Join Date: Aug 2008 Posts: 6 OS: xp sp2	Re: No internet connection on 2nd pc user Well i finally found the problem...never thought about that...it was my ati video card...no support for open gl,i switched it with a geforce and all was ok.Because of it, when i was switching users there were some conflicts with the network card.Thank you for trying to help me :)