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Old 08-21-2008, 11:09 AM   #1 (permalink)
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Join Date: Jun 2008
Posts: 6
OS: win xp


No Internet Connection Through Router

I have a belkin 2.4 GHZ router model F5D7230-4

no wmy problem is that wen i connect my pc to the router its says LAN is connectd but i cant surf the web unless I rewire the modem straight to the computer.

My isp is comcast and last month my router was workin fine until comast switch my modem to add a home line. Now my pc doesnt want surf the web off the router.

any ideas? it was workin fine last week now nothing and i need my router :)

Here is my IPCONFIG/ALL

C:\Documents and Settings\HP_Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : your-03667082de
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ma.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.ma.comcast.net.
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-11-D8-87-57-C3
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 66.31.54.120
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Default Gateway . . . . . . . . . : 66.31.48.1
DHCP Server . . . . . . . . . . . : 68.87.71.8
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
68.87.64.146
Lease Obtained. . . . . . . . . . : Thursday, August 21, 2008 12:53:52 P
M
Lease Expires . . . . . . . . . . : Monday, August 25, 2008 12:24:26 PM

C:\Documents and Settings\HP_Owner>

I tried to use another router and got the error that it cannot assign a IP address.

Maybe its my network adapter?

Last edited by squeeks; 08-21-2008 at 11:12 AM.
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Old 08-24-2008, 08:19 PM   #2 (permalink)
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Join Date: Jun 2008
Posts: 6
OS: win xp


Re: No Internet Connection Through Router

Quote:
Originally Posted by squeeks View Post
I have a belkin 2.4 GHZ router model F5D7230-4

no wmy problem is that wen i connect my pc to the router its says LAN is connectd but i cant surf the web unless I rewire the modem straight to the computer.

My isp is comcast and last month my router was workin fine until comast switch my modem to add a home line. Now my pc doesnt want surf the web off the router.

any ideas? it was workin fine last week now nothing and i need my router :)

Here is my IPCONFIG/ALL

C:\Documents and Settings\HP_Owner>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : your-03667082de
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.ma.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.ma.comcast.net.
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-11-D8-87-57-C3
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 66.31.54.120
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Default Gateway . . . . . . . . . : 66.31.48.1
DHCP Server . . . . . . . . . . . : 68.87.71.8
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
68.87.64.146
Lease Obtained. . . . . . . . . . : Thursday, August 21, 2008 12:53:52 P
M
Lease Expires . . . . . . . . . . : Monday, August 25, 2008 12:24:26 PM

C:\Documents and Settings\HP_Owner>

I tried to use another router and got the error that it cannot assign a IP address.

Maybe its my network adapter?


bump can anyone help me?
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Old 08-24-2008, 09:09 PM   #3 (permalink)
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Posts: 148
OS: XP SP3 / Vista SP1

My System

Re: No Internet Connection Through Router

Tell me if I understand correctly, you can connect to the internet if and only if you connect the modem directly to your computer.

Also, the ipconfig that you post is when you're connecting your pc and modem directly. Am I right?

From my understanding about comcast connection, you need to clone the MAC address for your router. You will need to get the MAC address of your pc network card and enter it in the clone MAC address option in the router.

Yes, you need to enter 00-11-D8-87-57-C3 in your router's clone mac address option.

After that go to your router's status page do a release and renew, this should solve it.
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Old 08-26-2008, 02:00 PM   #4 (permalink)
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Location: S.E. Pennsylvania, US
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Re: No Internet Connection Through Router

Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.
  • Turn off everything, the modem, router, computer.
  • Connect the modem to the router's WAN/Internet port.
  • Connect the computer to one of the router's LAN/Network ports.
  • Turn on the modem, wait for a steady connect light.
  • Turn on the router, wait for two minutes.
  • Boot the computer.

When the computer is completely booted, let's see this.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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