small home network help!

[kabucha]

hopefully this is the correct place for this post...

i have a dsl modem through TDS, i have a netgear router, and 2 computers.

I'm trying to run both computer off of these. i have both computer plugged into the router, then the router plugged into the modem, then modem into the phone line..

anyways, my computers internet works about 90 % of the time, sometimes i have to reset the router, but otherwise it is good.. my other computer has a hard time. it gets hooked and unhooked for PS3 and the laptop. the laptop keeps saying it does not have a correct ISP addres.. it comes up as 000.000.000

usually when i reset the router they both work..for awhile...but not today...

i need help! what should i be doing so BOTH computers are working properly on the internet?


Thanks

[johnwill]

Please supply the following info, exact make and models of the equipment please.

Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

• If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?
• For wireless issues, have you disabled all encryption on the router to see if you can connect that way?
• Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue?
• If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[kabucha]

-ISP- Tds telecom
-modem- high speed internet DSL modem, actiontech model #GT701c-tds
-router-Netgear websafe router RP614v2
-Connection-Wired
-desktop & laptop- version XP home edition, 5.1.2600 SP2, build 2600
-ERRORs- 'windows system error, there is an IP address conflict with another system on the network' & 'limited or no connectivity. may not be able to access internet problem occured because network did not assign network address,"

these errors are only coming up on the laptop


oh and i've dont the set up wizard on the desktop..it says it works fine...but it wont let me do the wizard on the laptop for some reason

[jdm93dsm]

have you tried going to start>run type "cmd"
ipconfig /release
ipconfig /renew

Almost everytime my connection says "limited or no connectivity" I run those commands and it usually takes care of it but you might be having problems with the DHCP settings in your router. Login to your router and check the settings... make sure your IP range is large enough to accommodate all your network devices.

[kabucha]

umm.. i have no idea what you just posted.. lol i'm just learning router stuff... im not sure waht dhcp settings are or how to check the IP..can you explain it please?

Originally Posted by jdm93dsm

have you tried going to start>run type "cmd"
ipconfig /release
ipconfig /renew

Almost everytime my connection says "limited or no connectivity" I run those commands and it usually takes care of it but you might be having problems with the DHCP settings in your router. Login to your router and check the settings... make sure your IP range is large enough to accommodate all your network devices.

[jdm93dsm]

Open your browser and type 192.168.1.1 or 192.168.0.1... one of those should work for your netgear router.

Username: admin
Password: password

and there should be a LAN IP Setup (depending on the model?).
It will give a range. If you have never logged into the router before or changed anything then the settings should be fine but just make sure the range is large enough to accommodate all your network devices (PCs, PS3s, XBOX360s, etc.).

ex. 192.168.1.2 through 192.168.1.10 would give you a range large enough to connect upto 9 devices.

[kabucha]

well the lan ip address which is the 192.168.0.1 then below that is the IP subnet and that is just 255.255.255

and below that is the dchp server, starting ip address is the 192 #, then the ending IP is the same # but ends in 50...

? i'm sooo confused

and i can add ip address and MAC addresses...but i dont know either of those for my other computer

[jdm93dsm]

what model router do you have?? It should be labeled on the bottom.
The range looks fine.

Did you try running cmd and doing the ipconfig /release & ipconfig /renew?

You shouldn't have to worry about adding IP addresses or MAC addresses in your router settings.

[kabucha]

router-Netgear websafe router RP614v2

i tried the cmd thing..on desktop it ran fine i guess..bu ton my laptop it said it could not be realeased because it was alread released...then when i went to renew, it said that ip # is already in use on my network.. ?

[jdm93dsm]

Have you tried unplugging your router and leaving it unplugged for a muinute and plugging it back up?

[kabucha]

yep i've tried unplugging it multiple times...

[jdm93dsm]

wierd... doesnt make sense to me. Only one of the PCs are having the problem so I dont think the DHCP is faulty.

Try resetting the Winsock
Click start then run and type "netsh winsock reset"
Click OK and restart the PC


also try upgrading the firmware on your router...
http://kbserver.netgear.com/release_notes/D102341.asp
looks like there are a few DHCP updates