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| Networking Support General Networking Support Forum |
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#1 (permalink) |
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Registered User
Join Date: Aug 2008
Posts: 3
OS: WinXp-Pro
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WIN Xp and connecting to internet, problem
I have Windows XP Pro and can not log on to the internet. It simply states:
Windoes can not connect to "Belkin" For example. |
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#2 (permalink) |
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Mentor Hardware Team
Join Date: Mar 2008
Location: Banja Luka, Serb Republic
Posts: 3,661
OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit
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Re: WIN Xp and connecting to internet, problem
Hey Marselon and welcome to TSF...
Check if you install proper LAN card drivers in Device management... Check in Network Connections do you have LAN card visible... What type of Internet Connection you are using??? Contact your ISP provider... |
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#3 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,607
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: WIN Xp and connecting to internet, problem
Please supply the following info, exact make and models of the equipment please.
What country are you located in. Name of your ISP (Internet Service Provider). What is the expected Upstream/Downstream speed for your ISP Connection? Make and exact model of the broadband modem. Make and exact model and hardware version of the router (if a separate unit). Model numbers can usually be obtained from the label on the device. Connection type, wired or wireless. If wireless, encryption used, (none, WEP, WPA, or WPA2) Make and model of your computer. Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc. The Internet Browser in use, IE, Firefox, Opera, etc. Please give an exact description of your problem symptoms, including the exact text of any error messages. If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? Have you disabled all encryption on the router to see if you can connect that way? Have you connected directly to the broadband modem to see if this is a router or modem/ISP issue? If there are other computers on the same network, are they experiencing the same issue, or do they function normally? On any affected computer, I'd also like to see this: Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt: Type the following commands: PING 206.190.60.37 PING yahoo.com NBTSTAT -n IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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