Re: computer can connect to internet thru usb but not ethernet

[runt7116]

I have this same problem, just started a week or so ago. The only think that changed was I installed World of Warcraft Burning Crusade. Uninstalled or reinstalled in and that does nothing. My PC can only get a connection through the usb connection, not ethernet. I have tired a new ethernet cable and its the same results.

ethernet- ipconfig/all as follows



Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\ME>ipconfig/all

Windows IP Configuration
-------------------------------------------------------------------------

usb-ipconfig/all as follows



Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\ME>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : hithere
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : cfl.rr.com

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . : cfl.rr.com
Description . . . . . . . . . . . : Scientific-Atlanta WebSTAR 2000 seri
es Cable Modem
Physical Address. . . . . . . . . : 00-1C-EA-3F-25-83
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 67.8.231.150
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Default Gateway . . . . . . . . . : 67.8.224.1
DHCP Server . . . . . . . . . . . : 10.118.64.1
DNS Servers . . . . . . . . . . . : 65.32.5.111
65.32.5.112
Lease Obtained. . . . . . . . . . : Wednesday, July 23, 2008 3:26:03 AM
Lease Expires . . . . . . . . . . : Wednesday, July 23, 2008 327 PM

C:\DOCUME~1\ME>

[johnwill]

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Note: You will need to post complete details of your configuration and your specific issue in this new thread for us to help you.

Thanks for your cooperation.

[johnwill]

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms? Have you disabled all encryption on the router to see if you can connect that way?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 206.190.60.37

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.