Network Adapter Missing - Can't connect to internet

Kitad · 07-22-2008, 01:09 PM

Hello. I am an XP user and was formely using that PC to connect to the internet. Something must have happened and I may have accidently deleted or moved some files that shouldnt have moved.

What happened is that when I resetted the PC wouldnt allow me to start because it was missing a file(ntorskl-something.exe), but after trying again it did allow me to start the OS, but the internet wasn't working. (however the signal was fine and I am able to connect through a wireless laptop right now)

I checked my drivers and there was no network adapter(not even an empty network adapter folder). So I boot my motherboard CD and try to reinstall the drivers in LAN folder; there are 3 folders, I install 2 of them, but I cant install the third one because it says that it cant find/there isn't Intel Pro something.

Anyways, I reset but still there is no network adapter. Any suggestions?

johnwill · 07-23-2008, 04:47 PM

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

Under Network adapters, please tell me all the devices listed.
Are there any devices under Network adapters that have a red x displayed?
Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

07-22-2008, 01:09 PM	#1 (permalink)
Kitad Registered User Join Date: May 2008 Posts: 2 OS: XP SP2	Network Adapter Missing - Can't connect to internet Hello. I am an XP user and was formely using that PC to connect to the internet. Something must have happened and I may have accidently deleted or moved some files that shouldnt have moved. What happened is that when I resetted the PC wouldnt allow me to start because it was missing a file(ntorskl-something.exe), but after trying again it did allow me to start the OS, but the internet wasn't working. (however the signal was fine and I am able to connect through a wireless laptop right now) I checked my drivers and there was no network adapter(not even an empty network adapter folder). So I boot my motherboard CD and try to reinstall the drivers in LAN folder; there are 3 folders, I install 2 of them, but I cant install the third one because it says that it cant find/there isn't Intel Pro something. Anyways, I reset but still there is no network adapter. Any suggestions?

07-23-2008, 04:47 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: Network Adapter Missing - Can't connect to internet Hold the Windows key and press R, then type devmgmt.msc Please respond to all the following steps. Under Network adapters, please tell me all the devices listed. Are there any devices under Network adapters that have a red x displayed? Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience