Unable to connect to internet (LAN)

Phonix56 · 07-19-2008, 06:11 AM

Hey,

About a month ago I had recieved my new ISP along with a router, I currently own 2 computers, a desktop and a laptop. The first day of which I had been using my new ISP's router, I was using it on my desktop.

It was working fine for the first few hours of the day, but I installed Windows XP SP3 and restarted the computer, to find I was unable to establish a connection with the internet (no packets were recieved, stuck on 'Limited or No connectivity').

I tried to use the 'repair' function on this, but it got to 'Acquiring IP address' (or it may have been 'Requesting IP address, I'm not too sure)
and was unable to repair the connection.

My router is working fine, I'm using it at the moment to post this message, so it must be something on the computer blocking internet access.

My desktop (which is the computer facing this problem) is running on Windows XP Professional and SP3 (I think...)

Any help on this issue would be appreciated :)

johnwill · 07-19-2008, 09:28 AM

First off, let's do a stack repair.

TCP/IP stack repair options for use with Windows XP with SP2/SP3.

Start, Run, CMD to open a command prompt:

In the command prompt window that opens, type type the following commands:

Note: Type only the text in bold for the following commands.

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot the machine.

Phonix56 · 07-30-2008, 01:54 PM

Hey, sorry for the late reply, just got back from vacation and couldn't get a chance to reply any time sooner.

I've done what was mentioned in the post you've made and it's still not connecting.

07-19-2008, 06:11 AM	#1 (permalink)
Phonix56 Registered User Join Date: Mar 2008 Posts: 69 OS: Windows XP SP2	Unable to connect to internet (LAN) Hey, About a month ago I had recieved my new ISP along with a router, I currently own 2 computers, a desktop and a laptop. The first day of which I had been using my new ISP's router, I was using it on my desktop. It was working fine for the first few hours of the day, but I installed Windows XP SP3 and restarted the computer, to find I was unable to establish a connection with the internet (no packets were recieved, stuck on 'Limited or No connectivity'). I tried to use the 'repair' function on this, but it got to 'Acquiring IP address' (or it may have been 'Requesting IP address, I'm not too sure) and was unable to repair the connection. My router is working fine, I'm using it at the moment to post this message, so it must be something on the computer blocking internet access. My desktop (which is the computer facing this problem) is running on Windows XP Professional and SP3 (I think...) Any help on this issue would be appreciated :)

07-19-2008, 09:28 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: Unable to connect to internet (LAN) First off, let's do a stack repair. TCP/IP stack repair options for use with Windows XP with SP2/SP3. Start, Run, CMD to open a command prompt: In the command prompt window that opens, type type the following commands: Note: Type only the text in bold for the following commands. Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog Reboot the machine. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

07-30-2008, 01:54 PM	#3 (permalink)
Phonix56 Registered User Join Date: Mar 2008 Posts: 69 OS: Windows XP SP2	Re: Unable to connect to internet (LAN) Hey, sorry for the late reply, just got back from vacation and couldn't get a chance to reply any time sooner. I've done what was mentioned in the post you've made and it's still not connecting.