[SOLVED] Slow speeds, need help

Tecnoob · 06-27-2008, 08:13 PM

Hello,

As my title may suggest, I am experiencing very slow internet speeds. And at times there is no connectivity at all, though it says I am still connected. This started yesterday, I am not sure when. I really have no idea what may be causing this.

I went to www.speedtest.net/ and performed a speed test. Oddly, my download topped out at 26 kb/s, while my upload speed was around 129 kb/s. My ping was about 331ms. Something seems out of place.

I then looked at my network connections, and found that my received bytes was extremely high.

I then restarted the computer in safe mode with networking to see if that may resolve the problem. I took a better look at the network connection, just loading up this site and getting to this page I had received 1,815,424 bytes, which seems like a little much, is that much normal?

I tried comparing this to my laptop, disconnecting my tower first, the first thing I noticed was that the network connection records its traffic in packets, not bytes, so I can't compare the two. The speed test results were similar with a slow download speed, topping out at 28 kb/s, and a fast upload speed of 124 kb/s, and my ping was 346 ms.

This seems to rule out any computer specific problems, so I'm not sure how much you can help me. I don't know much about my modem and router, but my Router is a Netgear WGT624, and my modem is made by Westell, and has the word "Wirespeed" on it. I looked at the router, and one of its lights keeps flashing, I'm not sure what it means. I tried bypassing the router by connecting my computer directly to the modem, and this did not work either.

Any help would by greatly appreciated.

Tecnoob · 06-27-2008, 09:00 PM

After some calling around, it turns out that it's my ISP that is slow. Everyone with it is having problems. You can mark this thread as solved.

06-27-2008, 08:13 PM	#1 (permalink)
Tecnoob Registered User Join Date: Jan 2008 Posts: 45 OS: xp sp2	[SOLVED] Slow speeds, need help Hello, As my title may suggest, I am experiencing very slow internet speeds. And at times there is no connectivity at all, though it says I am still connected. This started yesterday, I am not sure when. I really have no idea what may be causing this. I went to www.speedtest.net/ and performed a speed test. Oddly, my download topped out at 26 kb/s, while my upload speed was around 129 kb/s. My ping was about 331ms. Something seems out of place. I then looked at my network connections, and found that my received bytes was extremely high. I then restarted the computer in safe mode with networking to see if that may resolve the problem. I took a better look at the network connection, just loading up this site and getting to this page I had received 1,815,424 bytes, which seems like a little much, is that much normal? I tried comparing this to my laptop, disconnecting my tower first, the first thing I noticed was that the network connection records its traffic in packets, not bytes, so I can't compare the two. The speed test results were similar with a slow download speed, topping out at 28 kb/s, and a fast upload speed of 124 kb/s, and my ping was 346 ms. This seems to rule out any computer specific problems, so I'm not sure how much you can help me. I don't know much about my modem and router, but my Router is a Netgear WGT624, and my modem is made by Westell, and has the word "Wirespeed" on it. I looked at the router, and one of its lights keeps flashing, I'm not sure what it means. I tried bypassing the router by connecting my computer directly to the modem, and this did not work either. Any help would by greatly appreciated.

06-27-2008, 09:00 PM	#2 (permalink)
Tecnoob Registered User Join Date: Jan 2008 Posts: 45 OS: xp sp2	Re: Slow speeds, need help After some calling around, it turns out that it's my ISP that is slow. Everyone with it is having problems. You can mark this thread as solved.