Up for a challenge? Cisco VPN router to Verizon Fios...WAN light not on.

Jennibeth66 · 06-07-2008, 03:32 AM

This has stumped all the networking people that I've talked to.

I'm working from home starting Monday. I am connecting a Verizon Fios router -> Cisco Router -> Cisco IP phone -> PC.

At first, the WAN light was on and flashing, but it wasn't getting a local IP. We were stumped, found out it wasn't configured (they didn't save the changes apparently) and took it back to be configured properly.

Got it back and now we're getting a local IP from the Cisco router itself...but the WAN light does not come on anymore. We've tried using a crossover cable and still don't have any luck. When plugging the cable in initially it sometimes will light up and flash for a few seconds but then lose the connection and turn off.

My home PC is getting a fine connection through just the Verizon Fios router.

Can anyone assist me with this or tell me where we can look? I only have until Sunday evening to get this resolved by myself (the networking guys at my company were no real help.)

By the way I am unable to configure it myself due to security issues...my company won't give me the password to the router. However I can bring it back if changes need to be made.

If more information is needed please ask..I'm sort of a noob to networking but I can get the info you need. I'll be checking the forums all weekend to update this thread if needed.

NeilF · 06-07-2008, 07:13 AM

look to see if DHCP is turned on, on both routers, if so disable DHCP on the Verizon Fios router

06-07-2008, 03:32 AM	#1 (permalink)
Jennibeth66 Registered User Join Date: Jun 2008 Posts: 1 OS: XP	Up for a challenge? Cisco VPN router to Verizon Fios...WAN light not on. This has stumped all the networking people that I've talked to. I'm working from home starting Monday. I am connecting a Verizon Fios router -> Cisco Router -> Cisco IP phone -> PC. At first, the WAN light was on and flashing, but it wasn't getting a local IP. We were stumped, found out it wasn't configured (they didn't save the changes apparently) and took it back to be configured properly. Got it back and now we're getting a local IP from the Cisco router itself...but the WAN light does not come on anymore. We've tried using a crossover cable and still don't have any luck. When plugging the cable in initially it sometimes will light up and flash for a few seconds but then lose the connection and turn off. My home PC is getting a fine connection through just the Verizon Fios router. Can anyone assist me with this or tell me where we can look? I only have until Sunday evening to get this resolved by myself (the networking guys at my company were no real help.) By the way I am unable to configure it myself due to security issues...my company won't give me the password to the router. However I can bring it back if changes need to be made. If more information is needed please ask..I'm sort of a noob to networking but I can get the info you need. I'll be checking the forums all weekend to update this thread if needed.

06-07-2008, 07:13 AM	#2 (permalink)
NeilF Registered User Join Date: Jun 2008 Posts: 180 OS: win xp, vista, linux	Re: Up for a challenge? Cisco VPN router to Verizon Fios...WAN light not on. look to see if DHCP is turned on, on both routers, if so disable DHCP on the Verizon Fios router Last edited by NeilF; 06-07-2008 at 07:14 AM.