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Old 05-23-2008, 11:33 PM   #1 (permalink)
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Join Date: May 2008
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OS: Windows XP


Internet Explorer help [Moved from XP]

I have direct internet connection to my desktop computer, and i have a wireless service set up so my laptop could have internet as well. This morning i woke up and the internet was working fine on my desktop computer but not on my lap top. I reset the wireless emmiting thing and since then the internet on my laptop has been working perfectly, but not on my desktop computer. It takes ages to load any kind of internet page.

Can someone please help me???
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Old 05-24-2008, 01:27 PM   #2 (permalink)
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Re: Internet Explorer help [Moved from XP]

You need to be WAY more specific about what kind of lashup you have.

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On both computers, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 216.109.112.135

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Old 05-24-2008, 08:31 PM   #3 (permalink)
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Join Date: May 2008
Posts: 7
OS: Windows XP


Re: Internet Explorer help [Moved from XP]

Quote:
Originally Posted by johnwill View Post
You need to be WAY more specific about what kind of lashup you have.

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model and hardware version of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On both computers, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 216.109.112.135

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Marko1>
C:\Documents and Settings\Marko1>PING 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=230ms TTL=49
Reply from 216.109.112.135: bytes=32 time=215ms TTL=49
Reply from 216.109.112.135: bytes=32 time=212ms TTL=49
Reply from 216.109.112.135: bytes=32 time=214ms TTL=49

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 212ms, Maximum = 230ms, Average = 217ms

C:\Documents and Settings\Marko1>PING yahoo.com

Pinging yahoo.com [216.109.112.135] with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=212ms TTL=49
Reply from 216.109.112.135: bytes=32 time=216ms TTL=49
Reply from 216.109.112.135: bytes=32 time=213ms TTL=49
Reply from 216.109.112.135: bytes=32 time=222ms TTL=49

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 212ms, Maximum = 222ms, Average = 215ms

C:\Documents and Settings\Marko1>NBTSTAT -n

Local Area Connection:
Node IpAddress: [192.168.11.2] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
FAMILYJEREMIC <00> UNIQUE Registered
MSHOME <00> GROUP Registered
FAMILYJEREMIC <20> UNIQUE Registered

C:\Documents and Settings\Marko1>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : familyjeremic
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NETGEAR FA311 Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-40-F4-5F-5D-B2
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.11.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.11.1
DHCP Server . . . . . . . . . . . : 192.168.11.1
DNS Servers . . . . . . . . . . . : 192.168.11.1
Lease Obtained. . . . . . . . . . : Sunday, May 25, 2008 11:08:43 AM
Lease Expires . . . . . . . . . . : Tuesday, May 27, 2008 11:08:43 AM

I live in Japan btw.
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Old 05-25-2008, 05:10 AM   #4 (permalink)
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Re: Internet Explorer help [Moved from XP]

It would be helpful if you could post the same information the second computer.
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