No idea what the problem is...

yummsie · 05-20-2008, 12:28 PM

I'll try to explain this as best as I can, even though I have no clue what's going on with my connection.

About three or four weeks ago, I logged on to my computer (running Vista) and opened Firefox, only to notice that my connection wasn't working. I checked MSN, and that too told me that I wasn't connected to the internet. Now this was odd because usually I could just start up my computer and the connection goes through automatically. A few seconds later, the connection icon in my navbar tells me that I have a "limited connection".
So then I thought 'are my cables broken? is my modem being stupid? Maybe it's the router' (Linksys Wireless-G). So I unplug my modem and the router, waited for a bit then plugged everything back in, but to no avail.
Still thinking it could've been my router, I unplogged the network cable from my router and decided to try to use just the modem. At first it didn't seem to work, but I set up a manually connection on my computer where you have to actually put in a username and password and click connect and all of that. And it worked, so I was happy.

It worked for a few days, but then I started noticing some oddities. I was still unable to use MSN, my connection was EXTREMELY slow, some webpages don't work at all, I can't log in to Livejournal, and can't load Youtube videos, and a whole bunch of really random things like that.

I don't have any firewalls up, either. So now I'm completely stumped. Any ideas on what to do?

**johnwill** · 05-21-2008, 08:27 AM

Direct connection with no firewalls? I'd be thinking malware now.

Please follow the instructions here (5 pages) and then post all the requested logs in a new thread here for the security analysts to look at. If you have any trouble running any of the scans, leave them and move onto the next.

The security forum is always busy, so please be patient and you will receive a reply as soon as possible. If you go to Thread Tools > Subscribe at the top of your new thread you will receive an email as soon as a reply is posted.

05-20-2008, 12:28 PM	#1 (permalink)
yummsie Registered User Join Date: May 2008 Location: Canada Posts: 1 OS: Vista	No idea what the problem is... I'll try to explain this as best as I can, even though I have no clue what's going on with my connection. About three or four weeks ago, I logged on to my computer (running Vista) and opened Firefox, only to notice that my connection wasn't working. I checked MSN, and that too told me that I wasn't connected to the internet. Now this was odd because usually I could just start up my computer and the connection goes through automatically. A few seconds later, the connection icon in my navbar tells me that I have a "limited connection". So then I thought 'are my cables broken? is my modem being stupid? Maybe it's the router' (Linksys Wireless-G). So I unplug my modem and the router, waited for a bit then plugged everything back in, but to no avail. Still thinking it could've been my router, I unplogged the network cable from my router and decided to try to use just the modem. At first it didn't seem to work, but I set up a manually connection on my computer where you have to actually put in a username and password and click connect and all of that. And it worked, so I was happy. It worked for a few days, but then I started noticing some oddities. I was still unable to use MSN, my connection was EXTREMELY slow, some webpages don't work at all, I can't log in to Livejournal, and can't load Youtube videos, and a whole bunch of really random things like that. I don't have any firewalls up, either. So now I'm completely stumped. Any ideas on what to do?

05-21-2008, 08:27 AM	#2 (permalink)
johnwill Manager, Networking Forums Microsoft MVP Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 45,495 OS: Windows 7, XP-Pro, Vista, Linux	Re: No idea what the problem is... Direct connection with no firewalls? I'd be thinking malware now. Please follow the instructions here (5 pages) and then post all the requested logs in a new thread here for the security analysts to look at. If you have any trouble running any of the scans, leave them and move onto the next. The security forum is always busy, so please be patient and you will receive a reply as soon as possible. If you go to Thread Tools > Subscribe at the top of your new thread you will receive an email as soon as a reply is posted. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience