Intermittent internet disconnects -- stops working for 10 minutes

nemps · 05-15-2008, 06:55 PM

Hi, I'm having problems with my computer at work. I'm on a local area network and every computer on this network is connected to the internet via a D-link switch. I seem to be the only person having this problem though. For some reason, every 10 - 15 minutes, my internet goes down for about 5 - 10 minutes, then the connection is re-established (by itself, i don't do anything to get it back), and it works fine for about 10 - 15 minutes, before disconnecting again. It's frustrating in the extreme. Obviously while it is disconnected, I'm unable to send/receive e-mails, browse the internet or even communicate with clients/HQ (we use Windows Live Messenger). I don't know what the reason could be for this problem!

I've tried uninstalling Windows Live Messenger, running virus scans (which picked up two different viruses and then deleted them) and then re-installing it, but the problem persists. It's making me look very inefficient to my superiors. Seriously, I'm unable to do anything pretty much 40% of the time. I really need to get this problem fixed!!! Could somebody please help!!!

Regards,

Nemps.

johnwill · 05-16-2008, 06:11 AM

Why is it incumbent on you to solve this issue. Where are your IT folks?

05-15-2008, 06:55 PM	#1 (permalink)
nemps Registered User Join Date: May 2008 Posts: 4 OS: Windows XP Professional SP2	Intermittent internet disconnects -- stops working for 10 minutes Hi, I'm having problems with my computer at work. I'm on a local area network and every computer on this network is connected to the internet via a D-link switch. I seem to be the only person having this problem though. For some reason, every 10 - 15 minutes, my internet goes down for about 5 - 10 minutes, then the connection is re-established (by itself, i don't do anything to get it back), and it works fine for about 10 - 15 minutes, before disconnecting again. It's frustrating in the extreme. Obviously while it is disconnected, I'm unable to send/receive e-mails, browse the internet or even communicate with clients/HQ (we use Windows Live Messenger). I don't know what the reason could be for this problem! I've tried uninstalling Windows Live Messenger, running virus scans (which picked up two different viruses and then deleted them) and then re-installing it, but the problem persists. It's making me look very inefficient to my superiors. Seriously, I'm unable to do anything pretty much 40% of the time. I really need to get this problem fixed!!! Could somebody please help!!! Regards, Nemps.

05-16-2008, 06:11 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 29,443 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: Intermittent internet disconnects -- stops working for 10 minutes Why is it incumbent on you to solve this issue. Where are your IT folks? __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience