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Old 05-14-2008, 11:38 AM   #1 (permalink)
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Help With "Limited or No Connectivity" Problem

Ok i have a Emachines t3120 os xp and i was it connected to the internet with a Ethernet cable which is new running from a Linksys 10/100 mbps hub , my current internet speed is 100mbps, everything was working fine until one day the message "limited or no connectivity" kept popping up and Im currently unable to access the internet on that computer the other computer i have running off the hub is a Emachines t5212 and is working fine. Any help and suggestions is needed, Thanks Allot
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Old 05-14-2008, 11:40 AM   #2 (permalink)
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Help With "Limited or No Connectivity" Problem

Ok i have a Emachines t3120 os xp and i was it connected to the internet with a Ethernet cable which is new running from a Linksys 10/100 mbps hub , my current internet speed is 100mbps, everything was working fine until one day the message "limited or no connectivity" kept popping up and Im currently unable to access the internet on that computer the other computer i have running off the hub is a Emachines t5212 and is working fine. Any help and suggestions is needed, Thanks Allot
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Old 05-14-2008, 11:46 AM   #3 (permalink)
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Re: Help With "Limited or No Connectivity" Problem

Are you running on DHCP or assigned IP's.
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Old 05-14-2008, 12:09 PM   #4 (permalink)
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Re: Help With "Limited or No Connectivity" Problem

i don't think so i currently just rebooted my whole system to see if it would solve the problem but it didn't, so its basically all factory settings
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Old 05-15-2008, 12:09 AM   #5 (permalink)
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Re: Help With "Limited or No Connectivity" Problem

kfxridder480,

Something has obviously gone wrong on the PC you're having problems with. Have you tried the obvious - replacing or swapping the cable on the machine that's no longer connecting? It's worth a try. Have you installed anything on the problem PC (i.e. new software, hardware, drivers, etc.)? Do you have anti-virus software running on the problem PC? If so, what software/version?

Do this, Click Start, Run, type 'command' (without quotes) on the problem PC then click OK. At the command prompt type:


IPCONFIG /ALL > C:\ipconfigpc1.txt
press <Enter>

then type:
EXIT
press <Enter>

Browse to your C: drive and open up ipconfigpc1.txt. Select ALL of the text, click Edit, Copy, then Edit Paste that text in your reply here.

Do the Same with the WORKING PC - but type

IPCONFIG /ALL > c:\ipconfigpc2.txt
press <Enter>

then type:
EXIT
press <Enter>

Locate ipconfigpc2.txt, open this file, select all the text, click Edit, Copy, then Edit, Paste this text in a reply as well.

This will help me understand what's going on with the IP configurations of both the problematic and working PCs.

Hopefully, it's something simple. Just need some more info to assist you.

- John
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Old 05-15-2008, 06:06 AM   #6 (permalink)
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Re: Help With "Limited or No Connectivity" Problem

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
What is the expected Upstream/Downstream speed for your ISP Connection?
Make and exact model of the broadband modem.
Make and exact model of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.




Please give an exact description of your problem symptoms, including the exact text of any error messages.

If you're using a wireless connection, have you tried a direct connection with a cable to see if that changes the symptoms?

If there are other computers on the same network, are they experiencing the same issue, or do they function normally?




On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 216.109.112.135

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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Old 05-15-2008, 01:59 PM   #7 (permalink)
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Re: Help With "Limited or No Connectivity" Problem

Please supply the following info, exact make and models of the equipment please.

What country are you located in.-United states
Name of your ISP -Wildblue Dishnetwork
What is the expected Upstream/Downstream speed for your ISP Connection?-100mbps
Make and exact model of the broadband modem.-Viasat surfbeam satellite modem model no.sm2100
Make and exact model of the router (if a separate unit).-Linksys fast ethernet 10/100mbps 5-port Network hub
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.-Emachines T-3120(not working) and Emachines T-5212(working)
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.-Both Run on Windows XP home
The Internet Browser in use, IE, Firefox, Opera, etc-Internet Explorer

O the Emachines T-3120 the internet one day started to not connect to internet and just show the message "Limited Or No Connectivity" and the Emachines T-5212 Works fine. Both computers run off the Linksys 10/100 5-Port Network Hub

Emachines T-3120(not working)
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>Ping 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Owner>Ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\Documents and Settings\Owner>NBTSTAT -n

Local Internet Connection:
Node IpAddress: [169.254.5.86] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
STEVE <00> UNIQUE Registered
STEVE <20> UNIQUE Registered
MSHOME <00> GROUP Registered
MSHOME <1E> GROUP Registered
MSHOME <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\Documents and Settings\Owner>Ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Steve
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Internet Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-40-CA-90-76-D3
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.5.86
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\Owner>


Emachines T-5212(working)
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ping 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=1431ms TTL=47
Reply from 216.109.112.135: bytes=32 time=1367ms TTL=47
Reply from 216.109.112.135: bytes=32 time=1558ms TTL=47
Reply from 216.109.112.135: bytes=32 time=1309ms TTL=47

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1309ms, Maximum = 1558ms, Average = 1416ms

C:\Documents and Settings\Owner>ping yahoo.com

Pinging yahoo.com [66.94.234.13] with 32 bytes of data:

Reply from 66.94.234.13: bytes=32 time=1588ms TTL=47
Reply from 66.94.234.13: bytes=32 time=2224ms TTL=47
Reply from 66.94.234.13: bytes=32 time=1436ms TTL=47
Reply from 66.94.234.13: bytes=32 time=1960ms TTL=47

Ping statistics for 66.94.234.13:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1436ms, Maximum = 2224ms, Average = 1802ms

C:\Documents and Settings\Owner>NBTSTAT -n

Internet:
Node IpAddress: [75.105.199.136] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
LAURA <00> UNIQUE Registered
LAURA <20> UNIQUE Registered
MSHOME <00> GROUP Registered
MSHOME <1E> GROUP Registered
MSHOME <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\Documents and Settings\Owner>Ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laura
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Peer-Peer
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : wildblue.com

Ethernet adapter Internet:

Connection-specific DNS Suffix . : wildblue.com
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC
Physical Address. . . . . . . . . : 00-16-76-BA-CA-87
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 75.105.199.136
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Default Gateway . . . . . . . . . : 75.105.196.1
DHCP Server . . . . . . . . . . . : 10.233.40.14
DNS Servers . . . . . . . . . . . : 75.104.128.61
Primary WINS Server . . . . . . . : 127.0.0.1
Lease Obtained. . . . . . . . . . : Thursday, May 15, 2008 11:56:14 AM
Lease Expires . . . . . . . . . . : Thursday, May 15, 2008 11:56:14 PM

C:\Documents and Settings\Owner>

Last edited by kfxridder480 : 05-15-2008 at 02:15 PM.
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Old 05-15-2008, 02:11 PM   #8 (permalink)
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Re: Help With "Limited or No Connectivity" Problem

Emachines T-3120 (Not Working)
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>Ping 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Destination host unreachable.
Destination host unreachable.
Destination host unreachable.
Destination host unreachable.

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Documents and Settings\Owner>Ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\Documents and Settings\Owner>NBTSTAT -n

Local Internet Connection:
Node IpAddress: [169.254.5.86] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
STEVE <00> UNIQUE Registered
STEVE <20> UNIQUE Registered
MSHOME <00> GROUP Registered
MSHOME <1E> GROUP Registered
MSHOME <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\Documents and Settings\Owner>Ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Steve
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Internet Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-40-CA-90-76-D3
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IP Address. . . : 169.254.5.86
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :

C:\Documents and Settings\Owner>

Emachines T-5212(working)
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>ping 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=1431ms TTL=47
Reply from 216.109.112.135: bytes=32 time=1367ms TTL=47
Reply from 216.109.112.135: bytes=32 time=1558ms TTL=47
Reply from 216.109.112.135: bytes=32 time=1309ms TTL=47

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1309ms, Maximum = 1558ms, Average = 1416ms

C:\Documents and Settings\Owner>ping yahoo.com

Pinging yahoo.com [66.94.234.13] with 32 bytes of data:

Reply from 66.94.234.13: bytes=32 time=1588ms TTL=47
Reply from 66.94.234.13: bytes=32 time=2224ms TTL=47
Reply from 66.94.234.13: bytes=32 time=1436ms TTL=47
Reply from 66.94.234.13: bytes=32 time=1960ms TTL=47

Ping statistics for 66.94.234.13:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1436ms, Maximum = 2224ms, Average = 1802ms

C:\Documents and Settings\Owner>NBTSTAT -n

Internet:
Node IpAddress: [75.105.199.136] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
LAURA <00> UNIQUE Registered
LAURA <20> UNIQUE Registered
MSHOME <00> GROUP Registered
MSHOME <1E> GROUP Registered
MSHOME <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\Documents and Settings\Owner>Ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laura
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Peer-Peer
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : wildblue.com

Ethernet adapter Internet:

Connection-specific DNS Suffix . : wildblue.com
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC
Physical Address. . . . . . . . . : 00-16-76-BA-CA-87
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 75.105.199.136
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Default Gateway . . . . . . . . . : 75.105.196.1
DHCP Server . . . . . . . . . . . : 10.233.40.14
DNS Servers . . . . . . . . . . . : 75.104.128.61
Primary WINS Server . . . . . . . : 127.0.0.1
Lease Obtained. . . . . . . . . . : Thursday, May 15, 2008 11:56:14 AM
Lease Expires . . . . . . . . . . : Thursday, May 15, 2008 11:56:14 PM

C:\Documents and Settings\Owner>
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Old 05-16-2008, 06:18 AM   #9 (permalink)
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Re: Help With "Limited or No Connectivity" Problem

I've merged the two threads, please do NOT post multiple threads on the same topic. It just creates work for the staff here and dilutes our ability to assist those in need.
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Old 05-16-2008, 06:20 AM   #10 (permalink)
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Re: Help With "Limited or No Connectivity" Problem

First off, ICS appears to be enabled on both of these machines, that's not right.

Disabling Internet Connection Sharing
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Old 06-16-2008, 08:12 PM   #11 (permalink)
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Re: Help With "Limited or No Connectivity" Problem

Sometimes this is cause by an incorrect WEP key? try resetting your router? also, johnwill is right, ICS should not be enabled.
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Old 06-21-2008, 12:16 AM   #12 (permalink)
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Re: Help With "Limited or No Connectivity" Problem

change the cable maybe its the problem
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Old 06-21-2008, 09:08 AM   #13 (permalink)
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Re: Help With "Limited or No Connectivity" Problem

Whoa there, i totally misread this guys IPconfig/all...

He's running an ehternet cable connection? well then WEP keys and encryption don't apply, because WEP and WPA only apply to wireless connections.

So scratch the WEP key issue...

Yes, do try replacing the cable. Also try changing the port on the router the ethernet connection is plugged into...

If it comes down to it, you may have to replace the router + ethernet cable...
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