hp laptop wireless problem

[ministerjee]

I have a HP Compaq nc6000 laptop, It came with win xp but without the drivers for winxp. I do not see the Wireless icon in the networking window.I installed the Pro Wirless driver from hp website, but nothing happened, However i was able to install the brodcom ethernet driver.
can any body help???
here is a picture

What do i need to do to turn the wirless on ??the wireless button on my keyboard doesn't work either.
Thanks in advance

[Blue_Gene]

We a need a bit more info. Please provide your network setup, do you have a router?

[johnwill]

I'm confused. If you purchased a laptop and it came without the proper drivers, I'd complain to HP!

Hold the Windows key and press R, then type devmgmt.msc

Please respond to all the following steps.

1. Under Network adapters, please tell me all the devices listed.
2. Are there any devices under Network adapters that have a red x displayed?
3. Also, are there any devices anywhere in the Device Manager display with yellow ? or ! displayed?

Let's see this as well.

Hold the Windows key and press R, then type CMD to open a command prompt:

In the command prompt window that opens, type type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[ministerjee]

Thank you for all your replies, Actually i got it from one of my friends with a fresh XP i mean just XP install.He lost most of the CD's that came originally with the Laptop.I installed pretty much all the drivers from hp site including audio and video and ethernet.The only problem im having is with installing wireless driver.The setup wizard runs but shows a blank window afterwards instead of successful/finished.
Here is my device manager window.



Also The config shows the following parameters.

Host name: admin-XXXXXX
primary Dns suffix:
Node type:Broadcast
Ip Routing Enabled: No
WINS proxy: NO

[johnwill]

I'm guessing the "base system device" is actually some of the chipset drivers.

[ministerjee]

do you know what driver should i be looking for to fix that??
and any ideas to fix the earlier issue.???

[johnwill]

You need to go to the HP site, and download ALL the drivers for this particular machine, they're all there in the support section.

[ministerjee]

well, I installed all the drivers, That yellow questioin mark is gone now but still no wirless intel pro icon in network connection window.

[johnwill]

You have to install the utility software as well from the same site.

[ministerjee]

Thank you john for the reply. Im still confused, which one of the following utilities i need to download.
Intel Chipset Installation Utility
Broadcom Wireless Utility
HP LPT Floppy Drive Support Utility
HP WLAN W400-W500 Atheros Client Utility
HP Setup Utility for Notebooks

[austjosh]

Are you 100% positive your laptop came with a wireless adapter as if it did it should show up in the Device Manager.

The only reason it wouldnt show in the device manager was if you do not have one or the card has become disconnected from its wireless slot internally.

Just because there is a wireless driver for your model of laptop does not mean your laptop must have a wireless adapter, they make several models with different adapters like some come with extra USB ports or some with card readers or some with "wireless adapters" so Not...


Josh

[johnwill]

Did you check the BIOS to make sure the wireless adapter is enabled there? After loading the Intel chipset drivers (top on your list), let's see a screen shot of Device Manager with Networking adapters and Other devices expanded again.

[ministerjee]

No, Im not 100% positive that it came with a wirless card installed or not,This is i want to find out also.However im able to use wireless by conncecting a netgear pcmcia card.So my guess is it didn't have one installed. Am i right??

and John How can i enable wirless from BIOS just in case if it has one?????
Please guide.
Thanks,
Here is the screenshot that you asked

Also how can i stop this annoying pop-up from appearing on my desktiop every time i start my laptop.
Thanks, again

[johnwill]

Well, Windows recognizes no wireless hardware right now. Look in the BIOS setup and see if it's enabled. If not, and you have wireless hardware, my guess is that it's died.

[ministerjee]

Hello again John
I pressed f10 to go in BIOS and there is nothing about wireless. In advanced tab there is only language, Device options and Boot options. So it means there is not wireless hardware in my laptop. Am i right??
On the other hand how to disable that "hard ware installation pop-up" that i posted above??? any suggestions.

[johnwill]

That would be my analysis of the situation, if there is no option in the BIOS to disable it, and nothing appears in Device Manager, any wireless adapter is either dead or doesn't exist.