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Old 05-08-2008, 07:11 AM   #1 (permalink)
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Laptop running slow on Network

Good Day everyone!!

i am a new member to this forum and came to it as i have been to this forum a few times before and found it very good for solving support issues.

Now i have an issue of my own which i - for the life of me - cannot solve! i hope you guys, the experts, can guide me as to how i might be able to solve this. so here we go;

I have a user in my company who has a PC that runs very slow when connected to our network, we have ruled out everything to this date, but the network adapters that are installed on his machine. The user has quite a considerable number of adapters installed, which he claims are probably needed by the software he runs. He finds that when he logs off and onto the domain his computer can take 15mins to shut down/ log off!

I dont want to go in and start disabling random network adapters to see if his computer boots faster. Is there a way i can troubleshoot each adapter? or is there an event log (apart from windows eventvwr) to find which adapters are causing problems.

Firstly i will post a .jpeg of the users network adapters, is there anything here that should be there??

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Old 05-08-2008, 03:23 PM   #2 (permalink)
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Re: Laptop running slow on Network

I know of no "cookbook" method to troubleshoot this.
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Old 05-09-2008, 05:41 AM   #3 (permalink)
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Re: Laptop running slow on Network

what i dont understand is why is there 4 of the same adapters???

Deterministic Adapter is listed 4 times, along with the Odyssey adapter. Can i remove three of them and expect the one left to function fine or are the others needed?

I found out that Deterministic Adapter is used with VPN adpter like the cisco VPN, if i remove this Deterministic Adapter will the VPN cease to work???

Is there a program to monitor all connections made by network adapters???
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Old 05-09-2008, 06:01 AM   #4 (permalink)
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Re: Laptop running slow on Network

What you need to do when duplicates start showing up is remove ALL of them and then do a re-install. Normally, if you try to leave one, they'll multiply again.

Have you looked at WireShark, it's an excellent packet sniffer that monitors by interface.
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Old 05-09-2008, 07:38 AM   #5 (permalink)
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Re: Laptop running slow on Network

cheers!!

yeh i just looked at wireshark....its good, but can only really sniff at one adapter at a time, i would like to be able to monitor all adapters at once while certain applications are loaded and used. so i can find dummy adapters!

Am i being to optimistic here? is that impossible? im sure it would take up a lot of system resources.
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Old 05-09-2008, 12:37 PM   #6 (permalink)
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Re: Laptop running slow on Network

Hard to say, I've never had that need, but I suspect you'll have to open your wallet for the capability.
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