Wierd results from tracert, what do u think

[FrostByte]

Hey guys,

Ok so i just arrived to my parents house to find they have a terrible internet service and a crappy Hawaei Echolife HG510 router, while playing warcraft iii : the frozen throne. with huge ping (150-250) i randomly drop from the game, what happens is that the image freezes althought no countdown or "disconect from host sign appears", only the screen freezes and i can continue to read the chat and all, so i wait the 60 sec for it to drop me, im still in battle.net, still in vent, msn , internet working perfectly, it just drops me from games either bnet ladder games or custom hosted games.


I did the traceroute thingy to find out this ...

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

D:\Documents and Settings\GT>tracert useast.battle.net

Tracing route to useast.battle.net [63.240.202.129]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 40 ms 45 ms 39 ms 10.0.3.27
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 110 ms 118 ms 110 ms So3-0-1-0-grtmiabr2.red.telefonica-wholesale.net
[213.140.51.133]
7 109 ms 110 ms 113 ms So7-0-2-0-grtmiabr4.red.telefonica-wholesale.net
[213.140.38.218]
8 114 ms 115 ms 112 ms So6-0-0-0-grtmiana3.red.telefonica-wholesale.net
[213.140.37.81]
9 141 ms 144 ms 144 ms So7-1-0-0-0-grtdaleq3.red.telefonica-wholesale.n
et [213.140.36.37]
10 146 ms 142 ms 143 ms ATT-5-0-0-0-grtdaleq3.red.telefonica-wholesale.n
et [213.140.53.62]
11 165 ms 165 ms 164 ms tbr2.dlstx.ip.att.net [12.122.87.206]
12 166 ms 162 ms 166 ms tbr1.sl9mo.ip.att.net [12.122.10.89]
13 162 ms 160 ms 162 ms tbr1.wswdc.ip.att.net [12.122.10.29]
14 163 ms 164 ms 160 ms 12.123.8.33
15 168 ms 164 ms 164 ms 12-122-254-98.attens.net [12.122.254.98]
16 166 ms 164 ms 163 ms mdf001c7613r0003-gig-10-1.wdc1.attens.net [63.24
0.193.10]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.


i know something is wrong, should i contact my ISP and notify them about this, or is there a workarround, i dont know what to do. and if i do need to notify my ISP, what should i tell them, what terminilogy shall i use etc. help is much aprecciated, thanks in advance

[johnwill]

Register at DSLReports and run their Line Quality Tests. Post the results link from the top of the test display page here.

The link to post is near the top of the page and looks like:

If you wish to post this result to a forum, please copy/paste this URL
http://www.dslreports.com/linequality/nil/2357195 <- sample only, yours will obviously be different!
and your IP will be disguised.

Copy/paste that link here.

[FrostByte]

http://www.dslreports.com/linequality/nil/2368575

[johnwill]

Well, you have some packet loss on the West Coast test, and the ping times seem high. Try a couple more of them and post the links as well, I'd like to see if we can develop a pattern of what's happening.