Setting up printer At home to print from server (VPN)

lamy · 03-12-2008, 04:07 AM

Hello all - Can some-one help me with this issue.

Problem - We have an office which is networked - My boss working from home connects to the office via VPN. He wants it so when he remote desktop connects to his machine at Office he can print files from the office PC to come out at his Home PC

Set-up - Running XP pro on all machines - There are no windows firewall's enabled. All security (as i believe) i have changed to make this work. The Printer at his house has been shared and we are trying to 'add new printer' On the server at the Office (a network printer - where we used \\Boss'sPC@home\PrinterName

I cannot see my boss's PC(the one at home) when i \\computername\c$\ etc i cannot ping his PC either. I am assuming this is because its a VPN - so i went onto the router he uses to connect to and the firewall is enabled but i can't really turn this off - but i checked the settings against another router we have and they are the same and in the past before i started someone has managed to do this through the VPN.

Can some-one give me some possible solutions - i am out of idea's.

Thanks guys

ComputerNerd · 03-12-2008, 09:57 AM

This has probably already been checked, but here goes.

You didn't mention any third party software for the remote connection (such as Citrix) so I am guessing that you are using the native terminal service client. When you initially bring up the client (mstsc in the run window) you can select options and there is a tab for local resources. Are printers selected?

Also, is the File and Print Sharing resource installed on the NIC of his home system?

lamy · 03-12-2008, 10:19 AM

Hiya mate - thanks for the response - I believe i got him to check the first point regarding local resources - i have emailed him to check thsi just to make sure though.

Im not too sure what you mean with point 2 regarding print and file sharing resource on NIC. Could you please explain.

Thanks dude.

ComputerNerd · 03-12-2008, 10:36 AM

If you open the Network connections through Control Panel, right click on his NIC and select properties. In the middle area of the window is a list of services and protocols used by that network adapter. You'll see TCP/IP listed here. If you don't see File and Printer Sharing for Microsoft Network, you may need to install it.

You never confirmed, are you using the terminal services client for remote desktop?

lamy · 03-12-2008, 10:49 AM

Thanks again - i will ask him to check this and get back to you asap - though its nearly end of the day here at work - so if not now tomorrow morning.

Yes he is using the remote desktop connection / terminal services function in windows XP (start --> windows --> accessories --> remote desktop connection)

Cheers

03-12-2008, 04:07 AM	#1 (permalink)
lamy Registered User Join Date: Jan 2008 Location: chester Posts: 4 OS: windows XP	Setting up printer At home to print from server (VPN) Hello all - Can some-one help me with this issue. Problem - We have an office which is networked - My boss working from home connects to the office via VPN. He wants it so when he remote desktop connects to his machine at Office he can print files from the office PC to come out at his Home PC Set-up - Running XP pro on all machines - There are no windows firewall's enabled. All security (as i believe) i have changed to make this work. The Printer at his house has been shared and we are trying to 'add new printer' On the server at the Office (a network printer - where we used \\Boss'sPC@home\PrinterName I cannot see my boss's PC(the one at home) when i \\computername\c$\ etc i cannot ping his PC either. I am assuming this is because its a VPN - so i went onto the router he uses to connect to and the firewall is enabled but i can't really turn this off - but i checked the settings against another router we have and they are the same and in the past before i started someone has managed to do this through the VPN. Can some-one give me some possible solutions - i am out of idea's. Thanks guys Last edited by lamy; 03-12-2008 at 04:13 AM.

03-12-2008, 09:57 AM	#2 (permalink)
ComputerNerd Registered User Join Date: Mar 2008 Location: Michigan Posts: 16 OS: Multiple	Re: Setting up printer At home to print from server (VPN) This has probably already been checked, but here goes. You didn't mention any third party software for the remote connection (such as Citrix) so I am guessing that you are using the native terminal service client. When you initially bring up the client (mstsc in the run window) you can select options and there is a tab for local resources. Are printers selected? Also, is the File and Print Sharing resource installed on the NIC of his home system?

03-12-2008, 10:19 AM	#3 (permalink)
lamy Registered User Join Date: Jan 2008 Location: chester Posts: 4 OS: windows XP	Re: Setting up printer At home to print from server (VPN) Hiya mate - thanks for the response - I believe i got him to check the first point regarding local resources - i have emailed him to check thsi just to make sure though. Im not too sure what you mean with point 2 regarding print and file sharing resource on NIC. Could you please explain. Thanks dude.

03-12-2008, 10:36 AM	#4 (permalink)
ComputerNerd Registered User Join Date: Mar 2008 Location: Michigan Posts: 16 OS: Multiple	Re: Setting up printer At home to print from server (VPN) If you open the Network connections through Control Panel, right click on his NIC and select properties. In the middle area of the window is a list of services and protocols used by that network adapter. You'll see TCP/IP listed here. If you don't see File and Printer Sharing for Microsoft Network, you may need to install it. You never confirmed, are you using the terminal services client for remote desktop?

03-12-2008, 10:49 AM	#5 (permalink)
lamy Registered User Join Date: Jan 2008 Location: chester Posts: 4 OS: windows XP	Re: Setting up printer At home to print from server (VPN) Thanks again - i will ask him to check this and get back to you asap - though its nearly end of the day here at work - so if not now tomorrow morning. Yes he is using the remote desktop connection / terminal services function in windows XP (start --> windows --> accessories --> remote desktop connection) Cheers