Lap top doesn't find my wireless network??

user11113333 · 02-25-2008, 08:04 PM

This just became a problem recently, and I don't know how to troubleshoot to fix it. My laptop cannot find my wireless network. I do a search for networks and it is not listed. Can someone walk me through how to find it again?

doncruise · 02-25-2008, 11:32 PM

Please specify the error message you got while trying to search for wireless network....
possible cause:
1. Hardware problem
2. Driver conflict
3. Errors on Settings of the application to configure wireless connectivity
4. Security updates/patches not updated
5. Antivirus settings
6. Third party application recenly installed
also, please give a detailed information about your laptop thanks...

johnwill · 02-26-2008, 11:18 AM

Please supply the following info, exact make and models of the equipment please.

What country are you located in.
Name of your ISP (Internet Service Provider).
Make and exact model of the broadband modem.
Make and exact model of the router (if a separate unit).
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.
The Internet Browser in use, IE, Firefox, Opera, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages. If there are other computers on the same network, are they experiencing the same issue, or do they function normally?

On any affected computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following commands:

PING 216.109.112.135

PING yahoo.com

NBTSTAT -n

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

02-25-2008, 08:04 PM	#1 (permalink)
user11113333 Registered User Join Date: Feb 2008 Posts: 1 OS: xp	Lap top doesn't find my wireless network?? This just became a problem recently, and I don't know how to troubleshoot to fix it. My laptop cannot find my wireless network. I do a search for networks and it is not listed. Can someone walk me through how to find it again?

02-25-2008, 11:32 PM	#2 (permalink)
doncruise Registered User Join Date: Dec 2007 Posts: 13 OS: XP	Re: Lap top doesn't find my wireless network?? Please specify the error message you got while trying to search for wireless network.... possible cause: 1. Hardware problem 2. Driver conflict 3. Errors on Settings of the application to configure wireless connectivity 4. Security updates/patches not updated 5. Antivirus settings 6. Third party application recenly installed also, please give a detailed information about your laptop thanks...

02-26-2008, 11:18 AM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 28,754 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: Lap top doesn't find my wireless network?? Please supply the following info, exact make and models of the equipment please. What country are you located in. Name of your ISP (Internet Service Provider). Make and exact model of the broadband modem. Make and exact model of the router (if a separate unit). Model numbers can usually be obtained from the label on the device. Connection type, wired or wireless. If wireless, encryption used, (none, WEP, WPA, or WPA2) Make and model of your computer. Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc. The Internet Browser in use, IE, Firefox, Opera, etc. Also, please give an exact description of your problem symptoms, including the exact text of any error messages. If there are other computers on the same network, are they experiencing the same issue, or do they function normally? On any affected computer, I'd also like to see this: Hold the Windows key and press R, then type CMD to open a command prompt: Type the following commands: PING 216.109.112.135 PING yahoo.com NBTSTAT -n IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience