USB device driver problem

Teydis · 11-04-2004, 12:17 AM

Well my old hard drive (the one im currently on) is startin to crash on me so i went out and bought a new one.

So far everything went smooth on it except it doesn't find my USB device driver. I attempt to find out what the driver is by going into this HD's device manager but i noticed everything is the same (except MAC bridge miniport adapter along with the instant wireless usb adapter network thing).

Right now I'm just frustrated. I thought USB was just like PnP?! Plug it in.. it goes.

I'm using the 3com 3C920B-EMB Integrated PCI ethernet Controller part of my Asus A7N8X Deluxe motherboard opposed to the part near the bottom which is the nVidia nForce MCP part.
Questions:
1) Why don't I have a MAC bridge miniport on the new HD?
2) Shouldn't it just find the driver automatically plugging in my usb ethernet adapter?
3) Any file I'm able to just copy and paste and it will work on new HD?

Thanks again.. i'm really at a standstill at what's going on.. im free to work anyone through the process of troubleshooting!

johnwill · 11-04-2004, 07:08 AM

This post makes no sense to me, and I can't for the life of me figure out what the USB has to do with networking.

You're using the MB Ethernet port, what is any additional connection for? Perhaps you could explain your configuration, and what you changed.

Teydis · 11-04-2004, 08:26 AM

well i run a wireless network on my computer.. and the way this computer connects to the internet is via an USB Network Adapter. I plug it in right next to my mouse (which uses another usb port).

The only thing that changed is getting a new HD and the fact i lost my asus motherboard CD kit. I got everything up and running but in the windows device manager it says:

Windows CE Hub Devices
! Usb Device

i dont see 'usb device' anywhere on my old HD. I figured all i had to do was plug it in and voila .. wireless zero config service would do the rest but it can't find the drivers or something.

(Side note: Old HD- xp sp1 and New HD- xp sp2)

johnwill · 11-04-2004, 11:47 AM

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

Volt-Schwibe · 11-04-2004, 11:57 AM

Quote:

Originally Posted by johnwill

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

omfg, i don't mean to hijack, but if i knew you knew about that i would have asked a long long time ago.

this procedure is a godsend. someone did it once on a machine i was having problems with, and i never did figure out what they had done to do it.

johnwill · 11-04-2004, 03:09 PM

It's my standard RX for USB storage devices hanging or causing the computer to freeze. Apparently, the USB device ID's get confused and the incorrect drivers get loaded for devices. This just removes all the old drivers and let's Windows discover the hopefully correct ones. Note that there's more to it for USB storage, I also remove the Storage Volumes.

Unplug ALL USB devices.
Open Device Manager.
View, Show Hidden Devices.
Uninstall all devices under USB Controllers.
Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one.
If you have a yellow ? with unknown devices, uninstall all of the entries there as well.

When this is done, reboot TWICE.

Reconnect the USB devices and see if they're recognized properly.

11-04-2004, 12:17 AM	#1 (permalink)
Teydis Registered User Join Date: Nov 2004 Posts: 3 OS: Windows XP	USB device driver problem Well my old hard drive (the one im currently on) is startin to crash on me so i went out and bought a new one. So far everything went smooth on it except it doesn't find my USB device driver. I attempt to find out what the driver is by going into this HD's device manager but i noticed everything is the same (except MAC bridge miniport adapter along with the instant wireless usb adapter network thing). Right now I'm just frustrated. I thought USB was just like PnP?! Plug it in.. it goes. I'm using the 3com 3C920B-EMB Integrated PCI ethernet Controller part of my Asus A7N8X Deluxe motherboard opposed to the part near the bottom which is the nVidia nForce MCP part. Questions: 1) Why don't I have a MAC bridge miniport on the new HD? 2) Shouldn't it just find the driver automatically plugging in my usb ethernet adapter? 3) Any file I'm able to just copy and paste and it will work on new HD? Thanks again.. i'm really at a standstill at what's going on.. im free to work anyone through the process of troubleshooting!

11-04-2004, 07:08 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	This post makes no sense to me, and I can't for the life of me figure out what the USB has to do with networking. You're using the MB Ethernet port, what is any additional connection for? Perhaps you could explain your configuration, and what you changed. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-04-2004, 11:47 AM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	Unplug ALL USB devices. Open Device Manager. View, Show Hidden Devices. Uninstall all devices under USB Controllers. When this is done, reboot TWICE. Reconnect the USB devices and see if they're recognized properly. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-04-2004, 03:09 PM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,468 OS: XP-Pro, Vista, Linux Blog Entries: 1	It's my standard RX for USB storage devices hanging or causing the computer to freeze. Apparently, the USB device ID's get confused and the incorrect drivers get loaded for devices. This just removes all the old drivers and let's Windows discover the hopefully correct ones. Note that there's more to it for USB storage, I also remove the Storage Volumes. Unplug ALL USB devices. Open Device Manager. View, Show Hidden Devices. Uninstall all devices under USB Controllers. Uninstall all devices under Storage Volumes. Say no to any reboot prompts until you are finished. Also, if a Storage Volume doesn't uninstall, ignore it and move to the next one. If you have a yellow ? with unknown devices, uninstall all of the entries there as well. When this is done, reboot TWICE. Reconnect the USB devices and see if they're recognized properly. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

11-04-2004, 08:26 AM	#3 (permalink)
Teydis Registered User Join Date: Nov 2004 Posts: 3 OS: Windows XP	well i run a wireless network on my computer.. and the way this computer connects to the internet is via an USB Network Adapter. I plug it in right next to my mouse (which uses another usb port). The only thing that changed is getting a new HD and the fact i lost my asus motherboard CD kit. I got everything up and running but in the windows device manager it says: Windows CE Hub Devices ! Usb Device i dont see 'usb device' anywhere on my old HD. I figured all i had to do was plug it in and voila .. wireless zero config service would do the rest but it can't find the drivers or something. (Side note: Old HD- xp sp1 and New HD- xp sp2)