[SOLVED] Wireless networking problem

nsb103 · 02-23-2008, 05:47 PM

I have a siemens wireless SE587 for broadband, with two computers connected to it both running Win XP with SP2. The desktop is connected with no problems using an Edimax UEEE 802.11g wireless LAN PCI adapter.

The issue is my Dell laptop, an inspiron 2500 with a wireless-G Linksys adapter. I ran the same set-up software on both for Tiscali broadband.
With the laptop the set-up fails after I enter the WAP key, which works for the desktop. The error message states I have used the wrong key, which is definitely not a typo.

The linksys card is working, since I can access shared folders on the desktop. It can see the tiscali wireless network and signal strength is good, but it is unable to acquire a network address and says "limited or no connectivity". It said the same thing when i tried connecting to my neighbours unsecured wireless network.

Clicking on repair has no affect, however, if I first make a wired connection to the modem, then repair, the wireless connection starts working. I can then unplug the network cable and the wireless connection works fine until the computer restarts.

Within 'wireless connection properties' under the general tab the Desktop PC, which works, has an extra thing in the 'this connection uses the following items' window:
AEGIS protocol (IEEE 802.1x) v 3.4.10.0

Both computers have the 'use windows to configure my wireless network settings' box checked, both show the tiscali network followed by '(automatic)' in the 'preferred networks' window.

Any help anyone can give would be much appreciated

johnwill · 02-25-2008, 07:28 AM

Can we have a screen shot of some of that information?

Check your Services are Started on all PCs:

Computer Browser
DHCP Client
DNS Client
Network Connections
Network Location Awareness
Remote Procedure Call (RPC)
Server
TCP/IP Netbios helper
Workstation

Note: You can check the services in Control Panel, Administrative Tools, Services.

All of these services should be started, and their startup type should be automatic (or perhaps manual).

Also, let's see this for the failing machine.

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

nsb103 · 02-25-2008, 07:56 AM

Update - the issue is now resolved, i manually assigned an ip address to the laptop rather than let it try to obtain one automatically. All seems to be well now.

02-23-2008, 05:47 PM	#1 (permalink)
nsb103 Registered User Join Date: Feb 2008 Posts: 2 OS: win xp sp2	[SOLVED] Wireless networking problem I have a siemens wireless SE587 for broadband, with two computers connected to it both running Win XP with SP2. The desktop is connected with no problems using an Edimax UEEE 802.11g wireless LAN PCI adapter. The issue is my Dell laptop, an inspiron 2500 with a wireless-G Linksys adapter. I ran the same set-up software on both for Tiscali broadband. With the laptop the set-up fails after I enter the WAP key, which works for the desktop. The error message states I have used the wrong key, which is definitely not a typo. The linksys card is working, since I can access shared folders on the desktop. It can see the tiscali wireless network and signal strength is good, but it is unable to acquire a network address and says "limited or no connectivity". It said the same thing when i tried connecting to my neighbours unsecured wireless network. Clicking on repair has no affect, however, if I first make a wired connection to the modem, then repair, the wireless connection starts working. I can then unplug the network cable and the wireless connection works fine until the computer restarts. Within 'wireless connection properties' under the general tab the Desktop PC, which works, has an extra thing in the 'this connection uses the following items' window: AEGIS protocol (IEEE 802.1x) v 3.4.10.0 Both computers have the 'use windows to configure my wireless network settings' box checked, both show the tiscali network followed by '(automatic)' in the 'preferred networks' window. Any help anyone can give would be much appreciated

02-25-2008, 07:28 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 28,752 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: Wireless networking problem Can we have a screen shot of some of that information? Check your Services are Started on all PCs: Computer Browser DHCP Client DNS Client Network Connections Network Location Awareness Remote Procedure Call (RPC) Server TCP/IP Netbios helper Workstation Note: You can check the services in Control Panel, Administrative Tools, Services. All of these services should be started, and their startup type should be automatic (or perhaps manual). Also, let's see this for the failing machine. Hold the Windows key and press R, then type CMD to open a command prompt: Type the following command: IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

02-25-2008, 07:56 AM	#3 (permalink)
nsb103 Registered User Join Date: Feb 2008 Posts: 2 OS: win xp sp2	Re: Wireless networking problem Update - the issue is now resolved, i manually assigned an ip address to the laptop rather than let it try to obtain one automatically. All seems to be well now.