Cant get internet through Modem, only through router

aadwen · 02-22-2008, 03:59 PM

I unhooked my computer from the router and hooked the cable modem directly into my computer and I cant get internet to work, any ideas?

this makes absolutely no sense
internet works perfect when through router
i have a netgear

**cjessee** · 02-22-2008, 05:20 PM

It makes a lot of sense:

right click on my network places, select properties

right click on Local Area Connection and select properites

In the list box, select TCP/IP from the list box and hit properites.

Make sure that the "obtain IP address automatically" radio button is clicked.

If it is not, click that and you should be able to connect to the modem.

Let us know if that fixes the problem.

**simpswr** · 02-22-2008, 05:40 PM

And . . when you switch between the router and modem, power cyle the modem by turning if and the PC off ( or unplug ) for a few minutes, then turn it back on . . then turn on the pc

**cjessee** · 02-22-2008, 05:45 PM

That always helps. ;-)

**johnwill** · 02-23-2008, 10:40 AM

The power cycle is the Silver Bullet here.

02-22-2008, 03:59 PM	#1 (permalink)
aadwen Registered User Join Date: Feb 2008 Posts: 2 OS: windows	Cant get internet through Modem, only through router I unhooked my computer from the router and hooked the cable modem directly into my computer and I cant get internet to work, any ideas? this makes absolutely no sense internet works perfect when through router i have a netgear

02-22-2008, 05:20 PM	#2 (permalink)
cjessee Uh oh. Join Date: Aug 2005 Location: Ohio Posts: 794 OS: Windows NT/2000/XP, Dictaphone, Windows 2003 Server	Re: Cant get internet through Modem, only through router It makes a lot of sense: right click on my network places, select properties right click on Local Area Connection and select properites In the list box, select TCP/IP from the list box and hit properites. Make sure that the "obtain IP address automatically" radio button is clicked. If it is not, click that and you should be able to connect to the modem. Let us know if that fixes the problem.

02-22-2008, 05:40 PM	#3 (permalink)
simpswr Moderator Hardware Team Join Date: May 2007 Location: Houston, Texas Posts: 12,317 OS: XP, Vista, Win 7	Re: Cant get internet through Modem, only through router And . . when you switch between the router and modem, power cyle the modem by turning if and the PC off ( or unplug ) for a few minutes, then turn it back on . . then turn on the pc __________________ Rich MemTest86 \| BenchTest \| Virus/Trojan/Spyware Help How to post a Screen Shot \| PC running slow?

02-22-2008, 05:45 PM	#4 (permalink)
cjessee Uh oh. Join Date: Aug 2005 Location: Ohio Posts: 794 OS: Windows NT/2000/XP, Dictaphone, Windows 2003 Server	Re: Cant get internet through Modem, only through router That always helps. ;-)

02-23-2008, 10:40 AM	#5 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,912 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Cant get internet through Modem, only through router The power cycle is the *Silver Bullet* here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience