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| Networking Support General Networking Support Forum |
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#1 (permalink) |
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Registered User
Join Date: Feb 2008
Posts: 1
OS: VISTA
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Frequently being disconnected
Hello, I'm on a network with 3 computers and 1 laptop, all computers except mine is XP (my computer is VISTA).
We're on a wireless connection together and we've tried to find a fix for this problem but we've failed, I cant understand whats wrong. Sometimes we get disconnected every 5 minuts, then it's online again 20 sec after, then it continues like this for a few hours (normally between 18.00 - 23.00) Someone said that we're "sharing" our internet with other people and this is usually the "busy hours" for our connection, and if this is the case, how do i fix it? I am at a loss here and I'm about to go crazy over this. Please, I'm desperet! |
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#2 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,787
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Frequently being disconnected
Please supply the following info, exact make and models of the equipment please.
What country are you located in. Name of your ISP (Internet Service Provider). Make and exact model of the broadband modem. Make and exact model of the router (if a separate unit). Model numbers can usually be obtained from the label on the device. Connection type, wired or wireless. If wireless, encryption used, (none, WEP, WPA, or WPA2) Make and model of your computer. Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc. The Internet Browser in use, IE, Firefox, Opera, etc. Also, please give an exact description of your problem symptoms, including the exact text of any error messages. On any affected computer, I'd also like to see this: Hold the Windows key and press R, then type CMD to open a command prompt: Type the following commands: PING 216.109.112.135 PING yahoo.com NBTSTAT -n IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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