[SOLVED] Laptop won't connect via lan

[Dobby]

Toshiba Laptop running xp sp2. It will connect to the internet if I use a speedtouch usb modem however won't connect via lan and my netgear modem router either wireless or ethernet. The laptop is connecting to the router just not to the web.

I have three other computers (1 desktop 2 laptops) that connect with no problem.
If I try to repair the connection I get the following message
The following steps of the repair failed -
renewing of IP address
Purging and reloading the remote cache name table of NetBT
Sending Name Release packets to WINS and then starting Refresh

I can renew the ip address via c prompt but makes no difference.

Anyone any ideas?

[johnwill]

TCP/IP stack repair options for use with Windows XP with SP2.

Start, Run, CMD to open a command prompt:

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reboot the machine.

[Dobby]

Many thanks worked on a couple of computers I had to work on then on the laptop I had the problem with the first command worked perfectly but the second brought up the error "command not known" hmmm but upon a reboot the network connected so result !!!!

Again many thanks :-)

[johnwill]

Thanks for the feedback. I'd install SP2 on that second computer, which is why the command wasn't found.