Router problems

bear7 · 11-01-2004, 06:42 PM

I have a Netgear WGR614 v4 router, Gateway desktop and a Toshiba laptop. I'm on a cable modem. I can get on the internet with my desktop no problems there, but I can't get on the internet with my laptop. The laptop worked fine for about three weeks but now when I try to get on the internet it says can't renew my IP address. I've already called Knology and they say everything checks out ok on there in.

Thank you for any help!!!!
bear7

Chevy · 11-01-2004, 07:01 PM

Just some quick thoughts:

1 - do you frequently connect/disconnect the laptop from the network? if so, you may have a faulty connector on the cable, so try a known good.

2 - if #1 doesn't help, move the laptop to a different port on the router

3 - remove/reload the drivers for the NIC

drnice · 11-02-2004, 06:08 AM

The WGR614 is a wireless router so I would assume that you are using a wireless network card in conjunction with your lappy. If this is the case I would log into the netgear interface and change the channel and or passphrase and try to reconnect again.

11-01-2004, 06:42 PM	#1 (permalink)
bear7 Registered User Join Date: Nov 2004 Posts: 1 OS: xp	Router problems I have a Netgear WGR614 v4 router, Gateway desktop and a Toshiba laptop. I'm on a cable modem. I can get on the internet with my desktop no problems there, but I can't get on the internet with my laptop. The laptop worked fine for about three weeks but now when I try to get on the internet it says can't renew my IP address. I've already called Knology and they say everything checks out ok on there in. Thank you for any help!!!! bear7

11-01-2004, 07:01 PM	#2 (permalink)
Chevy Semi-Retired Manager, Microsoft Support Join Date: Jul 2003 Location: Notlob Posts: 5,161 OS: Vista Ultimate My System	Just some quick thoughts: 1 - do you frequently connect/disconnect the laptop from the network? if so, you may have a faulty connector on the cable, so try a known good. 2 - if #1 doesn't help, move the laptop to a different port on the router 3 - remove/reload the drivers for the NIC __________________ “My philosophy, like color television, is all there in black and white” -M. Python

11-02-2004, 06:08 AM	#3 (permalink)
drnice Registered User Join Date: Nov 2004 Posts: 3 OS: XP	The WGR614 is a wireless router so I would assume that you are using a wireless network card in conjunction with your lappy. If this is the case I would log into the netgear interface and change the channel and or passphrase and try to reconnect again.