wireless adapter not working

fliss · 02-09-2008, 03:45 AM

Hi I have bought a wireless adapter for my laptop so that I can run two computers. I have a netgear router which uses a WPA key. When I try to connect with the new wireless adapter it asks for a WEP key which I don't have, so it is not letting me connect, what can I do???

eduperson · 02-09-2008, 04:16 AM

Does the wireless card documentation say that it supports WPA? Or have you checked out all the options in the wireless network properties (in XP this is accessed via Wireless Network Connection proerties -> Wireless Networks tab -> Properties button -> Network Authentication) to see if WPA is supported?

If not, you may need to do a firmware upgrade. Firmware upgrades are usually available via the manufacturer.

johnwill · 02-09-2008, 10:41 AM

It would help if you told the make/model of the wireless router and the wireless adapter. The version of the software drivers for the wireless adapter and the version and patch level of Windows is important also.

02-09-2008, 03:45 AM	#1 (permalink)
fliss Registered User Join Date: Jan 2008 Location: north east Posts: 10 OS: windows vista home premium	wireless adapter not working Hi I have bought a wireless adapter for my laptop so that I can run two computers. I have a netgear router which uses a WPA key. When I try to connect with the new wireless adapter it asks for a WEP key which I don't have, so it is not letting me connect, what can I do???

02-09-2008, 04:16 AM	#2 (permalink)
eduperson Registered User Join Date: Feb 2008 Location: London, U.K. Posts: 12 OS: XP SP2	Re: wireless adapter not working Does the wireless card documentation say that it supports WPA? Or have you checked out all the options in the wireless network properties (in XP this is accessed via Wireless Network Connection proerties -> Wireless Networks tab -> Properties button -> Network Authentication) to see if WPA is supported? If not, you may need to do a firmware upgrade. Firmware upgrades are usually available via the manufacturer.

02-09-2008, 10:41 AM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,329 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: wireless adapter not working It would help if you told the make/model of the wireless router and the wireless adapter. The version of the software drivers for the wireless adapter and the version *and* patch level of Windows is important also. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience