Problems web browsing through router but not with usb modem [Moved from IE]

Welland99 · 02-08-2008, 02:45 PM

I'm trying to use new combined router / modem (Belkin F5D7632) with my broadband connection but am having problems. I only get problems with a wired connection to my PC, not with a wireless connection to my laptop or with a wired connection to my laptop.

If i switch my PC back to using the old usb modem the problem disappears. Basically I get intermittent, sometimes persistent slow page downloading and some sites simply refuse to load at all, but others work fine. I have IE7 and firefox2; both are affected the same.

I have XP media centre with SP2. I've disabled windows firewall, uninstalled stopzilla, adaware and google toolbar . I still have avg anti virus and windows defender left for protection. I've tried resetting IE7, but still no difference.

I thought about installing IE6 to see if this made any difference, but now i can't get to the windows download site.

Belkin support think there's a problem with my PC, since my laptop works fine when wired or wireless.

I'm fresh out of ideas. Can anybody help?

johnwill · 02-08-2008, 04:42 PM

Well, I have to agree with Belkin on this issue. Since wired and wireless connections work fine, it's hard to blame the router.

Please post a HijackThis 2.00.2 Log here.

Welland99 · 02-09-2008, 02:06 AM

Hi John,
I agree in a way, but it is strange that other aspects of the network connection always work fine. For example some websites load perfectly and I can always connect to the router configuration page OK.

How coould I trouble shoot the PC? I've checked the device manager and can't see any problems there. I've run the windows networking check thingy and that reported no problems either. I've change the network cable for a known good one, but this made no difference.

The network port is built in to the mother board, which is an ASUS k8ne delux.
Thanks for your time.

02-08-2008, 02:45 PM	#1 (permalink)
Welland99 Registered User Join Date: Feb 2008 Posts: 2 OS: W98, XP media centre	Problems web browsing through router but not with usb modem [Moved from IE] I'm trying to use new combined router / modem (Belkin F5D7632) with my broadband connection but am having problems. I only get problems with a wired connection to my PC, not with a wireless connection to my laptop or with a wired connection to my laptop. If i switch my PC back to using the old usb modem the problem disappears. Basically I get intermittent, sometimes persistent slow page downloading and some sites simply refuse to load at all, but others work fine. I have IE7 and firefox2; both are affected the same. I have XP media centre with SP2. I've disabled windows firewall, uninstalled stopzilla, adaware and google toolbar . I still have avg anti virus and windows defender left for protection. I've tried resetting IE7, but still no difference. I thought about installing IE6 to see if this made any difference, but now i can't get to the windows download site. Belkin support think there's a problem with my PC, since my laptop works fine when wired or wireless. I'm fresh out of ideas. Can anybody help?

02-08-2008, 04:42 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,273 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: Problems web browsing through router but not with usb modem [Moved from IE] Well, I have to agree with Belkin on this issue. Since wired and wireless connections work fine, it's hard to blame the router. Please post a HijackThis 2.00.2 Log here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

02-09-2008, 02:06 AM	#3 (permalink)
Welland99 Registered User Join Date: Feb 2008 Posts: 2 OS: W98, XP media centre	Re: Problems web browsing through router but not with usb modem [Moved from IE] Hi John, I agree in a way, but it is strange that other aspects of the network connection always work fine. For example some websites load perfectly and I can always connect to the router configuration page OK. How coould I trouble shoot the PC? I've checked the device manager and can't see any problems there. I've run the windows networking check thingy and that reported no problems either. I've change the network cable for a known good one, but this made no difference. The network port is built in to the mother board, which is an ASUS k8ne delux. Thanks for your time.