Firefox and IE7 stops working after a while [Moved from IE]

[kenshinx21]

ok I have windows xp sp 2
I have spybot and adware run them both with the update.
I also have avg antispyware and antivirus plus I also have nod32 antivirus

So my problem is that after I use firefox or IE7 then after a while that I dont use it after I already used it. It displays server not found or website cannot be displayed. However, I can still use msn messenger, steam, p2p, and other internet dependent programs except my browsers. I dont know what else to do. What I have to do so my browser to work is click on repair on my network or click on properties and change from full 100 mode to auto mode or auto mode to 100 full mode. Dont know what else to do. I never had this problem.

Thank you in advance.

[Go The Power]

Hello and welcome to TSF

try this:

Click Start =>Run, type in CMD, press OK.

Copy and paste this into the Command prompt:

netsh winsock reset catalog

Press Enter

Then copy and paste this in:

netsh int ip reset reset.log

Press Enter.

When finished restart your computer.

[kenshinx21]

Originally Posted by Go The Power

Hello and welcome to TSF

try this:

Click Start =>Run, type in CMD, press OK.

Copy and paste this into the Command prompt:

netsh winsock reset catalog

Press Enter

Then copy and paste this in:

netsh int ip reset reset.log

Press Enter.

When finished restart your computer.

Hi and thank you for the welcome.

But I did tried that and the same thing happen. So i dont know what else could it be. Is there anything else? Thank you for your time.

[Go The Power]

Hello again,

I am going to move this thread to networking.

[johnwill]

When the browsers cease to work, try this.

Try these simple tests.

Hold the Windows key and press R, then type CMD to open a command prompt:

PING 216.109.112.135

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[kenshinx21]

ok thnx for reply and here is what it came up:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Max>ping 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=68ms TTL=47
Reply from 216.109.112.135: bytes=32 time=66ms TTL=47
Reply from 216.109.112.135: bytes=32 time=67ms TTL=47
Reply from 216.109.112.135: bytes=32 time=67ms TTL=46

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 66ms, Maximum = 68ms, Average = 67ms

C:\Documents and Settings\Max>

but still did the same thing... thnx again for the help...

[johnwill]

I only see the IP address results, not the URL results. Do both of them when it fails.

[kenshinx21]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Max>ping 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=67ms TTL=46
Reply from 216.109.112.135: bytes=32 time=95ms TTL=46
Reply from 216.109.112.135: bytes=32 time=68ms TTL=46
Reply from 216.109.112.135: bytes=32 time=103ms TTL=47

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 67ms, Maximum = 103ms, Average = 83ms

C:\Documents and Settings\Max>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.


C:\Documents and Settings\Max>

sorry about that. Ok here is the results... Any ideas???

[johnwill]

OK, the DNS server is failing for some reason.

When it's working, then again when it's failing, check the status of all the networking services.

Check your Services are Started on all PCs:

• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Workstation

Note: You can check the services in Control Panel, Administrative Tools, Services.

All of these services should be started, and their startup type should be automatic (or perhaps manual).



I'd also like to see this for when it's working, then again when it's failing.

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[kenshinx21]

Results for when its working:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Max>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : toshiba
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC
Physical Address. . . . . . . . . : 00-A0-D1-2C-99-51
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.130
Lease Obtained. . . . . . . . . . : Wednesday, January 30, 2008 11:42:36
PM
Lease Expires . . . . . . . . . . : Thursday, January 31, 2008 11:42:36
PM

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Atheros AR5005G Wireless Network Ada
pter
Physical Address. . . . . . . . . : 00-11-F5-CE-49-A3

C:\Documents and Settings\Max>

[kenshinx21]

Results for when its not working:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Max>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : toshiba
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
rnet NIC
Physical Address. . . . . . . . . : 00-A0-D1-2C-99-51
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.130
Lease Obtained. . . . . . . . . . : Wednesday, January 30, 2008 11:42:36
PM
Lease Expires . . . . . . . . . . : Thursday, January 31, 2008 11:42:36
PM

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Atheros AR5005G Wireless Network Ada
pter
Physical Address. . . . . . . . . : 00-11-F5-CE-49-A3

C:\Documents and Settings\Max>

[johnwill]

When it stops working, I'd like you to check the network services.

Check your Services are Started on all PCs:

• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Workstation

Note: You can check the services in Control Panel, Administrative Tools, Services.

All of these services should be started, and their startup type should be automatic (or perhaps manual).

[kenshinx21]

Results when its working:

* Computer Browser Automatic
* DHCP Client Automatic
* DNS Client Automatic
* Network Connections Automatic
* Network Location Awareness Automatic
* Remote Procedure Call (RPC) Automatic
* Server Automatic
* TCP/IP Netbios helper Automatic
* Workstation Automatic

[kenshinx21]

Results when not working:

all started

* Computer Browser Automatic
* DHCP Client Automatic
* DNS Client Automatic
* Network Connections Automatic
* Network Location Awareness Automatic
* Remote Procedure Call (RPC) Automatic
* Server Automatic
* TCP/IP Netbios helper Automatic
* Workstation Automatic

[johnwill]

So, all the services are actually running and set to Automatic, and that doesn't change?

Check the System Event Log and see if there are any entries around the time that the system doesn't connect.

[bhahar84]

Hi kenshinx21!!

Try to ping the DNS server address, when the internet is working and when the internet is not working. And post the ping results here

[kenshinx21]

results for system event log

Event Type: Warning
Event Source: Tcpip
Event Category: None
Event ID: 4226
Date: 2/5/2008
Time: 7:53:56 PM
User: N/A
Computer: TOSHIBA
Description:
TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 01 00 54 00 ......T.
0008: 00 00 00 00 82 10 00 80 ....‚..€
0010: 01 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

[kenshinx21]

results for ping when its working

Pinging 68.87.74.162 with 32 bytes of data:

Reply from 68.87.74.162: bytes=32 time=14ms TTL=52
Reply from 68.87.74.162: bytes=32 time=16ms TTL=52
Reply from 68.87.74.162: bytes=32 time=12ms TTL=52
Reply from 68.87.74.162: bytes=32 time=16ms TTL=52

Ping statistics for 68.87.74.162:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 16ms, Average = 14ms

C:\Documents and Settings\Max>

[bhahar84]

Did you try to ping this address 192.168.1.130, when its working and when its not working?

[johnwill]

What are the PING results when it's not working?