Wireless Netwrk Connection Issues

mikethof · 01-18-2008, 03:22 PM

Hello all have a problem here I'd appreciate some help with.

I have a cable internet connection connected to a linksys router with two gateway XP laptops on it. One of the laptops connects fine to the network set up. However the other laptop connects to the network, but cannot browse the web or open any web applications. I have tried several ways of fixing this including renew the ip address but I still have the problem. Any advice would be helpful thanks.

**johnwill** · 01-18-2008, 03:46 PM

Please supply the following info, exact make and models of the equipment please.

Make and exact model of the broadband modem.
Make and exact model of the router.
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.

On any problem computer, I'd also like to see this:

Hold the Windows key and press R, then type CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

mikethof · 01-18-2008, 04:13 PM

I have a webstar cable modem and a linksys WRT54G router with a wireless connection with WEP encryption and XP on a gateway laptop.

Thanks again for any help.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\com pew tur>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : YOUR-27CF32A020
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter
Physical Address. . . . . . . . . : 00-14-A5-D0-27-04
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 66.169.221.10
68.113.206.10
Lease Obtained. . . . . . . . . . : Friday, January 18, 2008 5

51 PM
Lease Expires . . . . . . . . . . : Saturday, January 19, 2008 5

51 P
M

C:\Documents and Settings\com pew tur>

**johnwill** · 01-18-2008, 04:26 PM

Well, that machine appears to have a good connection.

Try these simple tests.

Hold the Windows key and press R, then type CMD to open a command prompt:

PING 216.109.112.135

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

mikethof · 01-18-2008, 04:38 PM

It was working fine but soon after i posted it went down again, but it said I was still connected to the router.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\com pew tur>ping 216.109.112.135

Pinging 216.109.112.135 with 32 bytes of data:

Reply from 216.109.112.135: bytes=32 time=65ms TTL=44
Reply from 216.109.112.135: bytes=32 time=192ms TTL=44
Reply from 216.109.112.135: bytes=32 time=115ms TTL=44
Reply from 216.109.112.135: bytes=32 time=135ms TTL=44

Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 65ms, Maximum = 192ms, Average = 126ms

C:\Documents and Settings\com pew tur>ping yahoo.com

Pinging yahoo.com [66.94.234.13] with 32 bytes of data:

Reply from 66.94.234.13: bytes=32 time=99ms TTL=45
Reply from 66.94.234.13: bytes=32 time=119ms TTL=45
Reply from 66.94.234.13: bytes=32 time=141ms TTL=46
Reply from 66.94.234.13: bytes=32 time=165ms TTL=45

Ping statistics for 66.94.234.13:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 99ms, Maximum = 165ms, Average = 131ms

C:\Documents and Settings\com pew tur>

**johnwill** · 01-19-2008, 01:58 PM

The PING results indicate a good connection to the Internet.

muggy · 01-20-2008, 03:54 AM

boot the computer into Safe Mode with Networking and try using the internet (after booting into SMwN, ensure that you are connected to the internet by doing the ping test. sometimes when you have a manufacturer utility managing your wireless connection, windows fails to automatically take over in safe mode)

also download Firefox or some other browser on your other computer and transfer it over to this one and try.....this could be a browser issue

01-18-2008, 03:22 PM	#1 (permalink)
mikethof Registered User Join Date: Jan 2008 Posts: 3 OS: xp	Wireless Netwrk Connection Issues Hello all have a problem here I'd appreciate some help with. I have a cable internet connection connected to a linksys router with two gateway XP laptops on it. One of the laptops connects fine to the network set up. However the other laptop connects to the network, but cannot browse the web or open any web applications. I have tried several ways of fixing this including renew the ip address but I still have the problem. Any advice would be helpful thanks.

01-18-2008, 03:46 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Wireless Netwrk Connection Issues Please supply the following info, exact make and models of the equipment please. Make and exact model of the broadband modem. Make and exact model of the router. Model numbers can usually be obtained from the label on the device. Connection type, wired or wireless. If wireless, encryption used, (none, WEP, WPA, or WPA2) Make and model of your computer. Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc. Also, please give an exact description of your problem symptoms, including the exact text of any error messages. On any problem computer, I'd also like to see this: Hold the Windows key and press R, then type CMD to open a command prompt: Type the following command: IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-18-2008, 04:13 PM	#3 (permalink)
mikethof Registered User Join Date: Jan 2008 Posts: 3 OS: xp	Re: Wireless Netwrk Connection Issues I have a webstar cable modem and a linksys WRT54G router with a wireless connection with WEP encryption and XP on a gateway laptop. Thanks again for any help. Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\com pew tur>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : YOUR-27CF32A020 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Wireless Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom 802.11g Network Adapter Physical Address. . . . . . . . . : 00-14-A5-D0-27-04 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.1.101 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 66.169.221.10 68.113.206.10 Lease Obtained. . . . . . . . . . : Friday, January 18, 2008 551 PM Lease Expires . . . . . . . . . . : Saturday, January 19, 2008 551 P M C:\Documents and Settings\com pew tur>

01-18-2008, 04:26 PM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Wireless Netwrk Connection Issues Well, that machine appears to have a good connection. Try these simple tests. Hold the Windows key and press R, then type CMD to open a command prompt: PING 216.109.112.135 PING yahoo.com Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-18-2008, 04:38 PM	#5 (permalink)
mikethof Registered User Join Date: Jan 2008 Posts: 3 OS: xp	Re: Wireless Netwrk Connection Issues It was working fine but soon after i posted it went down again, but it said I was still connected to the router. Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\com pew tur>ping 216.109.112.135 Pinging 216.109.112.135 with 32 bytes of data: Reply from 216.109.112.135: bytes=32 time=65ms TTL=44 Reply from 216.109.112.135: bytes=32 time=192ms TTL=44 Reply from 216.109.112.135: bytes=32 time=115ms TTL=44 Reply from 216.109.112.135: bytes=32 time=135ms TTL=44 Ping statistics for 216.109.112.135: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 65ms, Maximum = 192ms, Average = 126ms C:\Documents and Settings\com pew tur>ping yahoo.com Pinging yahoo.com [66.94.234.13] with 32 bytes of data: Reply from 66.94.234.13: bytes=32 time=99ms TTL=45 Reply from 66.94.234.13: bytes=32 time=119ms TTL=45 Reply from 66.94.234.13: bytes=32 time=141ms TTL=46 Reply from 66.94.234.13: bytes=32 time=165ms TTL=45 Ping statistics for 66.94.234.13: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 99ms, Maximum = 165ms, Average = 131ms C:\Documents and Settings\com pew tur>

01-19-2008, 01:58 PM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,654 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Wireless Netwrk Connection Issues The PING results indicate a good connection to the Internet. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-20-2008, 03:54 AM	#7 (permalink)
muggy Registered User Join Date: Sep 2006 Location: Bangalore, India Posts: 121 OS: XP, Vista	Re: Wireless Netwrk Connection Issues boot the computer into Safe Mode with Networking and try using the internet (after booting into SMwN, ensure that you are connected to the internet by doing the ping test. sometimes when you have a manufacturer utility managing your wireless connection, windows fails to automatically take over in safe mode) also download Firefox or some other browser on your other computer and transfer it over to this one and try.....this could be a browser issue