My 2 comuters wont see each other.

[Antony-Ward]

I need to back some data up to another computer over the network. but they wont see each other. Both computers crashed yesterday and i have had to wipe the hard drives. All the netwoork settings are as close if not exactly the same as they were.

One PC is vista ultimate and the other is XP home SP2

[kerelious]

Hi Antony, there are many things that could be causing this. I had this same problem when I built my new computer and put it on the network of my brother XP SP2 comp, here are a few ways to fix this on the Vista machine:

1. Make sure you have the connection as a "private network" to do this Right click the network icon on your taskbar (the bar with the start button) and click on "Network and Sharing Center". When this window appears you should see the pics of your network, right below this it should say "Network # (Private Network)" if not click "Customize" to the right. Select "Private Network" and then hit next. Finish and restart if necessary.
2. On the Network and Sharing Center window there are options, make sure "Network Discovery" is on, if it is not click the dropdown arrow to the right and turn it on, you will also want to make that the XP computer workgroups are the same (ie. Home, Work) you can change the workgroup here also.
3. Right below "Network Discovery" is "File Sharing" and "Public Folder Sharing" turn these both on. Restart if necessary.

This should fix your problem assuming that the XP machine is setup to share files. To turn on in XP go through the network setup and "connected to network" and "share files", always restart if you are asked to.

I hope this all fixes your problems, it did for me. If not post back and Im sure we can get it worked out. :D

[johnwill]

Please supply the following info, exact make and models of the equipment please.

Make and exact model of the broadband modem.
Make and exact model of the router.
Model numbers can usually be obtained from the label on the device.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make and model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP1-SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.




On each computer, I'd also like to see this:

Start, Run, CMD to open a command prompt:

Type the following two commands:

nbtstat -n

ipconfig /all

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[Antony-Ward]

Equipment :

Router is a sky broadband Netgear wireless router. Im affraid sky has changed the labels so i think this is the model number DG834GT-1SKUKS
MAC = 001B2F764F96

Vista PC is connected via Wire and is Custom Built.
MotherBoard - Gigabyte 6 Quad N680SLI-DQ6
CPU - Intel Core 2 Extreme Quad-Core QX6700, 775, 2.66GHz, 1066MHz
HDD - 1000GB HGST(IBM/Hitachi) OA35772 Ultrastar A7K1000, 24x7, SATA II, 7200rpm, 32MB Cache, 8.2ms

XP Home SP2 PC is a wireless connection. Im not sure about the spec of that one as its a year or two old now.

Encryption - WPA
Vista Ultimate PC :

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>nbtstat -n

Local Area Connection 3:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Local Area Connection 4:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Local Area Connection 2:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Local Area Connection:
Node IpAddress: [192.168.0.5] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
ANTONY-PC <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
ANTONY-PC <20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Antony-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ether
net Controller
Physical Address. . . . . . . . . : 00-16-E6-DF-84-59
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8052 PCI-E ASF Gigabit E
thernet Controller
Physical Address. . . . . . . . . : 00-16-E6-DF-84-5B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller #2
Physical Address. . . . . . . . . : 00-1A-4D-43-37-2F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1A-4D-43-37-2B
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ad84:fa11:30bf:a88%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 09 January 2008 18:11:30
Lease Expires . . . . . . . . . . : 12 January 2008 18:11:30
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 201333325
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e50:3873:f8e:a536:1684(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::3873:f8e:a536:1684%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{32EAAD24-5B7C-4FCA-A086-42874D40F
66E}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.0.5%13(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{9240453D-EE85-4E3D-8B3D-096A33E8F
9E9}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{860C1500-5BBA-4E9C-A5B3-90B100536
27C}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{BC1B4D31-573B-4E12-9D69-A5FBC3D70
C45}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


XP Home SP2 PC :

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Home>nbtstat -n

Local Area Connection 2:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Local Area Connection:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Wireless Network Connection:
Node IpAddress: [192.168.0.2] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
HOME-PC <00> UNIQUE Registered
HOME-PC <20> UNIQUE Registered
HOME <00> GROUP Registered
HOME <1E> GROUP Registered
HOME <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

C:\Documents and Settings\Home>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : home-pc
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address. . . . . . . . . : 00-0F-EA-A0-ED-91

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast
Ethernet NIC #2
Physical Address. . . . . . . . . : 00-40-F4-AF-27-AB

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WPN311 RangeMax(TM) Wireless PCI Adapter
Physical Address. . . . . . . . . : 00-14-6C-8A-DB-36
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
Lease Obtained. . . . . . . . . . : 09 January 2008 18:38:57
Lease Expires . . . . . . . . . . : 12 January 2008 18:38:57





Sorry for the late reply

[johnwill]

Turn off any firewalls for debugging. If the firewall is the problem, you'll have to configure it to allow access to "trusted zone" addresses. Note that some firewalls must be completely uninstalled to stop them from affecting your networking.

Hold the Windows key and press R, then type CMD to open a command prompt for the following commands:

PING each remote computer by IP address, and if successful, PING by name. Open a command prompt as described above and type.

PING <ip address>
or
PING <computer name>

Where:
<ip address> - is the x.x.x.x IP address
<computer name> - is the computer name

A failure to PING is almost always a firewall configuration issue. Any failure to PING needs to be corrected before you go any farther.

Note: You can obtain the IP address and computer name of a computer by opening a command prompt (DOS window) and typing IPCONFIG /ALL. This should work for any Windows version. The IPCONFIG /ALL display will provide a wealth of useful information for debugging your network connection.

Check your Services are Started on all PCs:

• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Workstation

Note: You can check the services in Control Panel, Administrative Tools, Services.

All of these services should be started, and their startup type should be automatic.

All computers should be in the same workgroup for computer browsing to function properly. File & Print Sharing has to be enabled on any computer you wish to share files or printers from. You also need to actually share the resource in question from My Computer, right click on the drive/printer/folder, and select sharing.

If you encounter difficulties accessing computers that are visible in Network Neighborhood, make sure the computer being accessed has an account with the same name/password as the system connecting to it uses to login.

While the default NetBIOS setting is correct for normal network configurations, it's possible for it to be altered, and it costs nothing to make sure it's correct. NETBIOS over TCP/IP must be enabled for normal network browsing.

[Antony-Ward]

thanks for the reply. i will try this as soon as i have sorted it out to even run. Am trying to format the drive and following advice ive been given its going to take 200+ hours

[johnwill]

I guess you have to be more selective in the advice you follow.

[Antony-Ward]

Thats so true. We learn from our mistakes. Just ordered an alienware laptop so not so bad atm. Should have the laptop soon