[SOLVED] HP dv600,WIRELESS AND CONNECTION PLEASE HELP

147robert · 01-04-2008, 06:31 PM

#1 (permalink)
147robert
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Join Date: Jan 2008
Posts: 1
OS: XP

HP dv600,WIRELESS AND CONNECTION PLEASE HELP
Please help!

I have had my laptop back to hp twice with the same problems !
i picked it up tonight and its the same although they have replaced the wireless card and updated the bios !

original problem was :could only connect for 3-5 mins then timeout or no connection althoughit says im connected wirelessly !
then i tried the ethernet and the exact same thing happenned.
now i cant even connect at all .not even for the first 5 mins !

I am taking it back again tomorow ,but would like to see if i can find out what the problem is ?
my warranty runs out tomorrow and they have had the laptop for a total of 6 weeks previously !

i was told that the laptop would be replaced or money back if the problem was not sorted out this time.
anybody come across this problem before.

my router is a sky router netgear and my pc connects no problem with either wireless or ethernet .

johnwill · 01-05-2008, 10:23 AM

I'd take it back, it seems clear it's a problem with the machine.

147robert · 01-06-2008, 08:56 PM

thanks john im taking it back today ,im just hoping they give me my money back this time or a replacement

johnwill · 01-07-2008, 06:44 AM

I'd insist.

147robert · 01-07-2008, 12:26 PM

John ,i took the laptop back tonight and they need a code from hp so the cashier promised me by thursday that i would have a replacemment or my money back ! im not so sure.

so im left with no laptop till thursday ,and il let you know what happens then ,im thinking why did they not give me a replacement or money back there and then ?

johnwill · 01-07-2008, 04:32 PM

They like to stretch it out as long as possible. As long as you have a receipt that they have the machine...

147robert · 01-13-2008, 06:47 PM

i new i wouldnt get a replacement !
they have taken it back again saying that it needs to be fixed again!
i feel let down and they havent fixed it twice before so whats going to change now ,i relly feel as if they are taking the mickey here.
I will never buy another product from comet and if i dont get my money bak im never going to buy another hp product either!
Its cost me a fortunr in petrol and it also cost me £30 to borrow a laptop whilst they had mine !now im out of warranty and they have had the laptop for 2 months and iv been out of the country for 4 so its hardly been used .

147robert · 02-17-2008, 05:48 PM

hey i goy a credit note off the scum at comet eventually !
just thought i would let you know ,thanks for the advice ;-)

01-04-2008, 06:31 PM	#1 (permalink)
147robert Registered User Join Date: Jan 2008 Posts: 6 OS: XP	[SOLVED] HP dv600,WIRELESS AND CONNECTION PLEASE HELP #1 (permalink) 147robert Registered User Join Date: Jan 2008 Posts: 1 OS: XP HP dv600,WIRELESS AND CONNECTION PLEASE HELP Please help! I have had my laptop back to hp twice with the same problems ! i picked it up tonight and its the same although they have replaced the wireless card and updated the bios ! original problem was :could only connect for 3-5 mins then timeout or no connection althoughit says im connected wirelessly ! then i tried the ethernet and the exact same thing happenned. now i cant even connect at all .not even for the first 5 mins ! I am taking it back again tomorow ,but would like to see if i can find out what the problem is ? my warranty runs out tomorrow and they have had the laptop for a total of 6 weeks previously ! i was told that the laptop would be replaced or money back if the problem was not sorted out this time. anybody come across this problem before. my router is a sky router netgear and my pc connects no problem with either wireless or ethernet .

01-05-2008, 10:23 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,329 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: HP dv600,WIRELESS AND CONNECTION PLEASE HELP I'd take it back, it seems clear it's a problem with the machine. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-06-2008, 08:56 PM	#3 (permalink)
147robert Registered User Join Date: Jan 2008 Posts: 6 OS: XP	Re: HP dv600,WIRELESS AND CONNECTION PLEASE HELP thanks john im taking it back today ,im just hoping they give me my money back this time or a replacement

01-07-2008, 06:44 AM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,329 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: HP dv600,WIRELESS AND CONNECTION PLEASE HELP I'd insist. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-07-2008, 12:26 PM	#5 (permalink)
147robert Registered User Join Date: Jan 2008 Posts: 6 OS: XP	Re: HP dv600,WIRELESS AND CONNECTION PLEASE HELP John ,i took the laptop back tonight and they need a code from hp so the cashier promised me by thursday that i would have a replacemment or my money back ! im not so sure. so im left with no laptop till thursday ,and il let you know what happens then ,im thinking why did they not give me a replacement or money back there and then ?

01-07-2008, 04:32 PM	#6 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 31,329 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: HP dv600,WIRELESS AND CONNECTION PLEASE HELP They like to stretch it out as long as possible. As long as you have a receipt that they have the machine... __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

01-13-2008, 06:47 PM	#7 (permalink)
147robert Registered User Join Date: Jan 2008 Posts: 6 OS: XP	Re: HP dv600,WIRELESS AND CONNECTION PLEASE HELP i new i wouldnt get a replacement ! they have taken it back again saying that it needs to be fixed again! i feel let down and they havent fixed it twice before so whats going to change now ,i relly feel as if they are taking the mickey here. I will never buy another product from comet and if i dont get my money bak im never going to buy another hp product either! Its cost me a fortunr in petrol and it also cost me £30 to borrow a laptop whilst they had mine !now im out of warranty and they have had the laptop for 2 months and iv been out of the country for 4 so its hardly been used .

02-17-2008, 05:48 PM	#8 (permalink)
147robert Registered User Join Date: Jan 2008 Posts: 6 OS: XP	Re: HP dv600,WIRELESS AND CONNECTION PLEASE HELP hey i goy a credit note off the scum at comet eventually ! just thought i would let you know ,thanks for the advice ;-)