Odd DNS Issue

Randompanda · 12-15-2007, 10:28 AM

It seems that while over a friends house, I discovered an odd problem, and all my computer can tell me is to call our ISP. They are very busy, seeing as we were smacked by the ice storms and all, but this seems not to be thier issue.

Currently, there are 3 computers in this house. A laptop (xp) Desktop (xp) and my desktop (vista). Yestarday morning, about 9 O'clock all 3 were connected with no issues, and extreamly high bandwith. But later that day, I could no long recieve internet on the vista desktop. Tried seperate cables and even connecting wirelessly to a WR850GP Motorola router. Sense it is a router off of another connection, the internet runs into it as if it were a lan from another computer. Nothing was changed on this. Nothing was changed on my computer.

The only error I get, when it displays it (sometimes it tells me theres no problem, i just have a local connection) is the DNS issue. We also hooked the internet into a Xbox 360, only to find the same error. Whats wrong here? My computer acts as though it gets the lan but not the internet a computer less than 5 feet has. Any suggestions? Oh and the internet is a Cable based internet.

EDIT: Oh, and I have tried manually entering in a dns address but I dont know what one is, apparently. It wont allow me to.

**johnwill** · 12-15-2007, 11:14 AM

Are you getting a connection from the modem from any of the computers?

Please supply the following info, exact make and models of the equipment please.

Make and model of the broadband modem.
Make and model of the router.
Connection type, wired or wireless.
If wireless, encryption used, (none, WEP, WPA, or WPA2)
Make/model of your computer.
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.

On any problem computer, I'd also like to see this:

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

12-15-2007, 10:28 AM	#1 (permalink)
Randompanda Registered User Join Date: Jul 2007 Posts: 4 OS: XP (Vista Laptop)	Odd DNS Issue It seems that while over a friends house, I discovered an odd problem, and all my computer can tell me is to call our ISP. They are very busy, seeing as we were smacked by the ice storms and all, but this seems not to be thier issue. Currently, there are 3 computers in this house. A laptop (xp) Desktop (xp) and my desktop (vista). Yestarday morning, about 9 O'clock all 3 were connected with no issues, and extreamly high bandwith. But later that day, I could no long recieve internet on the vista desktop. Tried seperate cables and even connecting wirelessly to a WR850GP Motorola router. Sense it is a router off of another connection, the internet runs into it as if it were a lan from another computer. Nothing was changed on this. Nothing was changed on my computer. The only error I get, when it displays it (sometimes it tells me theres no problem, i just have a local connection) is the DNS issue. We also hooked the internet into a Xbox 360, only to find the same error. Whats wrong here? My computer acts as though it gets the lan but not the internet a computer less than 5 feet has. Any suggestions? Oh and the internet is a Cable based internet. EDIT: Oh, and I have tried manually entering in a dns address but I dont know what one is, apparently. It wont allow me to.

12-15-2007, 11:14 AM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,685 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Odd DNS Issue Are you getting a connection from the modem from any of the computers? Please supply the following info, exact make and models of the equipment please. Make and model of the broadband modem. Make and model of the router. Connection type, wired or wireless. If wireless, encryption used, (none, WEP, WPA, or WPA2) Make/model of your computer. Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc. Also, please give an exact description of your problem symptoms, including the exact text of any error messages. On any problem computer, I'd also like to see this: Start, Run, CMD to open a command prompt: Type the following command: IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience