[SOLVED] Can't send emails through outlook but can receive

[Brood]

Hi

I can't send emails through outlook using my website email address, it was working fine with the other isp but as soon as I changed to orange it no longer allows me to do it.

I can receive emails using the same addresses but just can't send.

When I try I get this error message - The connection to the server has failed. Account: 'mail.#### (2)', Server: 'mail.####', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10051, Error Number: 0x800CCC0E

I've disabled the firewall on the live box to no avail.

I'm getting the same response from 2 computer one using a homeplug connection and one using wireless.

I can use webmail without a problem just not outlook express.

when I use 'tracert' to either the mail server or any website the first 2 hops completely time out. I can browse webpages and download at full speed though.

In the 'system statistics' section of the router I noticed a number of errors: -

In receives 441629
In errors 4850
In unknown protocols 0
Forwarded datagrams 0
Out requests 97262
Out discards 0
Out no routes 4850


These increment when I fail to send an email.

Out of interest would this indicate that some emails are having trouble coming into my inbox and would it stop webmail from receiving emails too?

Hope you can help

[sobeit]

the socket error is saying that you cannot use that account to send emails, you need to use your internet isp's smtp

[Brood]

ahaa! - It's obvious now you pointed it out.

Thanks very much