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| Networking Support General Networking Support Forum |
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#1 (permalink) |
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Registered User
Join Date: Oct 2007
Posts: 4
OS: Windows Vista
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Internet problem after resetting router
i lost internet connection and then restored it. then my router didn't work so I had to upgrade it. now, when i try to access some sites it won't load. i get "internet explorer cannot display the webpage." it's weird because i don't get that message for all the sites. please help.
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#2 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,921
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Internet problem after resetting router
Please supply the following info, exact make and models of the equipment please.
Make and model of the broadband modem. Make and model of the router. Connection type, wired or wireless. If wireless, encryption used, (none, WEP, WPA, or WPA2) Make/model of your computer. Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc. Also, please give an exact description of your problem symptoms, including the exact text of any error messages. On any problem computer, I'd also like to see this: Start, Run, CMD to open a command prompt: Type the following command: IPCONFIG /ALL Right click in the command window and choose Select All, then hit Enter. Paste the results in a message here. If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
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#3 (permalink) |
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Registered User
Join Date: Oct 2007
Posts: 4
OS: Windows Vista
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Re: Internet problem after resetting router
Broadband modem: Siemens speedstream 4100
Router: Linksys WRT54GS Wireless connection using WEP Laptop: Toshiba Satellite A205-S4777 Operating System: Vista When I try to access aol.com, sbc.com, and other sites, I get: Internet Explorer cannot display the webpage Most likely causes: You are not connected to the Internet. The website is encountering problems. There might be a typing error in the address. Microsoft Windows [Version 6.0.6000] Copyright (c) 2006 Microsoft Corporation. All rights reserved. C:\Users\Fong>ipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : Fong-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : ♫♫♫☼☼♀♀♀♀♀☼☼♀♀ Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : ♫♫♫☼☼♀♀♀♀♀☼☼♀♀ Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN Physical Address. . . . . . . . . : 00-13-E8-34-E3-D7 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::f511:1635:d196:38ca%9(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.101(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Thursday, October 25, 2007 7:03:41 PM Lease Expires . . . . . . . . . . : Friday, October 26, 2007 7:03:40 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 234886120 DNS Servers . . . . . . . . . . . : 192.168.0.1 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Marvell Yukon 88E8039 PCI-E Fast Ethernet Controller Physical Address. . . . . . . . . : 00-A0-D1-7A-F6-06 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 6TO4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{21C3CE60-6310-4B64-821F-E961608D4 7FA} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 9: Connection-specific DNS Suffix . : ♫♫♫☼☼♀♀♀♀♀☼☼♀♀ Description . . . . . . . . . . . : isatap.♫♫♫☼☼♀♀♀♀♀☼☼♀♀ Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.101%14(Preferred) Default Gateway . . . . . . . . . : DNS Servers . . . . . . . . . . . : 192.168.0.1 NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 11: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38c:18d7:371a:3f57:fe9a(Pref erred) Link-local IPv6 Address . . . . . : fe80::18d7:371a:3f57:fe9a%11(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 10: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 6TO4 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes C:\Users\Fong> |
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#4 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 41,921
OS: Windows 7, XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Internet problem after resetting router
Well, the Speedstream 4100 is a modem/router, so you have two routers. Conventional wisdom is to configure the modem/router in bridge mode, see the following attachment. Then the standard setup for the Linksys router should work properly. In case you don't have it, here's the link for the SpeedStream 4100 User Manual
Here's the page about configuring bridge mode.
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If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience |
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