[SOLVED] Lost Internet Connection

10-20-2007, 05:09 PM

Okay, this is how the story goes. I was working on my client's PC (which is Windows Vista Home Premium), and while I have cleaned up most files with CCleaner, and ran a defrag with Auslogics Disk Defrag, I find that his connection has been lost. I really need help as this is one of my cases and I have tried everything including the 127.0.0.1 ping technique. I have pretty much done everything I could and I have pretty much got it down to his laptop being the problem. I have already taken out the Router and Modem from the issue so what would be my next step. Thanks Guys,

ANY help will be appreciated, Regards

Roman

10-20-2007, 06:30 PM

Okay so it came back any idea's guys I really need some help...

johnwill · 10-21-2007, 09:41 AM

Is this still a problem? Try this:

TCP/IP stack repair options for use with Windows Vista.

Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.

10-21-2007, 02:35 PM

Thanks Johnwill but the issue has been fixed. Wierdly just setting the Modem to standby for a minute and switching it back fixed the problem. Have any ideas on how this fixed it

?

johnwill · 10-21-2007, 02:37 PM

I tend not to question magic!

Could be almost anything, don't look a gift horse in the mouth!

10-21-2007, 03:19 PM

Very very true Johnwill, should not question magic

Nice choice of saying, "dont look a gift horse in the mouth"

10-20-2007, 05:09 PM	#1 (permalink)
techpro5238 Posts: n/a OS:	[SOLVED] Lost Internet Connection Okay, this is how the story goes. I was working on my client's PC (which is Windows Vista Home Premium), and while I have cleaned up most files with CCleaner, and ran a defrag with Auslogics Disk Defrag, I find that his connection has been lost. I really need help as this is one of my cases and I have tried everything including the 127.0.0.1 ping technique. I have pretty much done everything I could and I have pretty much got it down to his laptop being the problem. I have already taken out the Router and Modem from the issue so what would be my next step. Thanks Guys, ANY help will be appreciated, Regards Roman

10-20-2007, 06:30 PM	#2 (permalink)
techpro5238 Posts: n/a OS:	Re: Lost Internet Connection Okay so it came back any idea's guys I really need some help...

10-21-2007, 09:41 AM	#3 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 32,595 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: [SOLVED] Lost Internet Connection Is this still a problem? Try this: TCP/IP stack repair options for use with Windows Vista. Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt. Reset WINSOCK entries to installation defaults: netsh winsock reset catalog Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log Reboot the machine. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

10-21-2007, 02:35 PM	#4 (permalink)
techpro5238 Posts: n/a OS:	Re: [SOLVED] Lost Internet Connection Thanks Johnwill but the issue has been fixed. Wierdly just setting the Modem to standby for a minute and switching it back fixed the problem. Have any ideas on how this fixed it ?

10-21-2007, 02:37 PM	#5 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 32,595 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: [SOLVED] Lost Internet Connection I tend not to question magic! Could be almost anything, don't look a gift horse in the mouth! __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

10-21-2007, 03:19 PM	#6 (permalink)
techpro5238 Posts: n/a OS:	Re: [SOLVED] Lost Internet Connection Very very true Johnwill, should not question magic Nice choice of saying, "dont look a gift horse in the mouth"