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| Networking Support General Networking Support Forum |
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10-13-2007, 04:49 PM
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#1 (permalink) |
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Registered User
Join Date: Oct 2007
Posts: 1
OS: Windows XP Professional (Service Pack 2)
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Supposed to have 24 Mbit, only getting 8 - need help
I had a 8192/1024 cable connection from my ISP (ComHem) for a long time and quite a while ago I upgraded to a 24576/1024 cable connection... however, I still only have 8 Mbit/s and I have no idea why. I've emailed them, they've replied with some suggestions... I've changed my Link Speed/Duplex Mode to 100Mbps/Full Duplex, not using any firewalls and currently I've disconnected my router. Still only 8 Mbit/s eventhough they insist I'm supposed to have 24 Mbit/s. Any help is appreciated. I'll retrieve whatever info is needed. Here is a tracert I just did:
C:\Documents and Settings\Administrator>tracert www.yahoo.com Tracing route to www.yahoo-ht3.akadns.net [87.248.113.14] over a maximum of 30 hops: 1 * * * Request timed out. 2 6 ms 5 ms 5 ms hs-bb-r-01-to-hs-ubr-01-2.comhem.se [83.255.240. 201] 3 7 ms 7 ms 7 ms hst-bb-r-01-to-hs-bb-r-01.comhem.se [83.255.252. 173] 4 9 ms 9 ms 10 ms vrr-bb-r-01-to-hst-bb-r-01.comhem.se [83.255.252 .177] 5 22 ms 15 ms 13 ms vrr-pr-r-01-to-vrr-bb-r-01.comhem.se [83.255.252 .210] 6 * 22 ms 23 ms 83.255.252.221 7 21 ms 21 ms 21 ms s-b4-link.telia.net [213.248.97.141] 8 21 ms 66 ms 21 ms s-bb2-link.telia.net [80.91.251.26] 9 24 ms 23 ms 23 ms hbg-bb2-pos4-0-0.telia.net [213.248.64.38] 10 38 ms 37 ms 37 ms ldn-bb2-link.telia.net [80.91.254.219] 11 50 ms 51 ms 51 ms dln-b1-link.telia.net [80.91.251.50] 12 51 ms 49 ms 50 ms yahoo-115023-dln-b1.c.telia.net [213.155.141.182 ] 13 50 ms 51 ms 49 ms ge-1-3.bas-b1.ird.yahoo.com [87.248.101.5] 14 50 ms 51 ms 50 ms f1.us.www.vip.ird.yahoo.com [87.248.113.14] Trace complete. Last edited by AdemaAC : 10-13-2007 at 04:50 PM. |
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10-13-2007, 06:59 PM
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#2 (permalink) |
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Registered User
Join Date: Oct 2007
Posts: 8
OS: server 2k sp4
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Re: Supposed to have 24 Mbit, only getting 8 - need help
http://speakeasy.net/speedtest/
see if you get over 8meg there(also a tracecert has little to do with your connection speed) also remember, maybe the place your testing your speed with doesnt have a 24mbit connection Last edited by mrbum123 : 10-13-2007 at 07:01 PM. |
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10-14-2007, 03:45 PM
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#3 (permalink) |
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Manager, Networking Forums
Join Date: Sep 2002
Location: S.E. Pennsylvania, US
Posts: 32,608
OS: XP-Pro, Vista, Linux
Blog Entries: 1
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Re: Supposed to have 24 Mbit, only getting 8 - need help
In addition, note that many cable modems and routers may limit the maximum speed you can get. For instance, I noticed that my aging DI-614+ would limit my throughput to around 8mbit/sec, however the Actiontec MI424WR I have now allows my full 15mbit bandwidth.
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