Failed to query TCP/IP settings of the connection.

[mommakat44]

Hi. I am totally lost at how to fix this. I was having some internet problems before this so I sent my pc to my exhusband and he put in a new motherboard and a new video card. Btw my computer was freezing when connecting to the internet. So...I send it to him, he puts in the motherboard and video card then wipes the hard drive clean and installs windows. That fixed the problem so he sends it back to me and tells me that he didnt have the windows key (which i do have a key) and I may have to reinstall windows xp. Well...when i get the pc back everything works perfect except it wouldnt except my key so I did what he said and reinstalled windows xp pro, put in the key and now my internet connection is no good. I have no ip address and it is set up to automatically detect it. I called my internet service provider and they said nothing was wrong with the modem or the connection and that it was my pc and to contact the computers manufacturers. Well I would if I could but my exhusband built my computer so there is no manufacturer to contact. I dont know what else to do. Please help.

[johnwill]

Please supply the following info, exact make and models of the equipment please.

Make/model of the broadband modem.
Make/model of the router (if any).
Connection type, wired, wireless.
If wireless, encryption used, (WEP, WPA, WPA2, etc.)
Make/model of network card or wireless adapter.
Make/model of your computer (motherboard if home-built).
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.



I'd also like to see this.

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.