Sprint Mogul killed internet connection

[fryc86]

Sorry if this is in the wrong place. I have a Sprint Mogul and when I plugged it in to my laptop to set up the sync function I lost my connection to the internet. I am not very knowledgeable with computer problems so maybe this is an easy fix but I am not sure.

I looked in my network connections (on windows xp) out of my connections it says one of them, the Local Area Connection, is unplugged. I know it isn't my internet provider or that connection in any way because I have two computers running off of the same internet and it is working fine on this other computer (which is where I'm posting from now). So it must be something with the settings on my laptop. Like I said it happened right when I tried to establish the sync function on the laptop. But the thing is, the sync works fine. I can sync documents and whatever else I want, that doesn't require an internet connection, but I can't connect to the internet. Any ideas? Again, sorry if this is in the wrong forum. Whatever other details you need just ask. Thanks.

[johnwill]

Please supply the following info, exact make and models of the equipment please.

Make/model of the broadband modem.
Make/model of the router (if any).
Connection type, wired, wireless.
If wireless, encryption used, (WEP, WPA, WPA2, etc.)
Make/model of network card or wireless adapter.
Make/model of your computer (motherboard if home-built).
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.



I'd like to see this as well for the laptop:

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.