Enabling IP Routing on a webstar modem

[ozzyzorda]

How do I enable IP Routing on the Webstar Router by Sientific-Atlanta, inc. All was fine and then one day my internet stopped working. I can connect to the internet by just the modem itself. I tryed using a brand new router but it doesn't work. I did cmd/ ipconfig /all and it says IP Routing enabled: ...No. Any Idea's as to the fix???

[johnwill]

You don't need to enable any routing to use a broadband router. You need to disable ICS for use with a broadband router, not enable it.

Please supply the following info, exact make and models of the equipment please.

The name of your ISP and country of residence.
Make/model of the broadband modem. If dial-up, please specify.
Make/model of the router (if any).
Connection type, wired, wireless.
If wireless, encryption used, (WEP, WPA, WPA2, etc.)
Make/model of network card or wireless adapter.
Make/model of your computer (motherboard if home-built).
Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.

Also, please give an exact description of your problem symptoms, including the exact text of any error messages.

[ozzyzorda]

The name of your ISP and country of residence. RoarRunner; Florida, USA

Make/model of the broadband modem. If dial-up, please specify. DPC2100 series, Cable

Make/model of the router (if any). WRT53G v5 and v6 I tryed two separate routers

Connection type, wired, wireless. Wired and wireless with no encryption

If wireless, encryption used, (WEP, WPA, WPA2, etc.) N/a

Make/model of network card or wireless adapter. Stock

Make/model of your computer (motherboard if home-built). Dell dimention 300, Pentium 4 Proccessor

Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro),
SP2, Vista, etc. XP Home SP2

[johnwill]

Let's see this:

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

[ozzyzorda]

C:\Documents and Settings\Ozzy>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : BECKYHOME
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : cfl.rr.com

Ethernet adapter Local Area Connection 8:

Connection-specific DNS Suffix . : cfl.rr.com
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-13-20-55-18-C8
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 70.119.54.12
Subnet Mask . . . . . . . . . . . : 255.255.248.0
IP Address. . . . . . . . . . . . : fe80::213:20ff:fe55:18c8%4
Default Gateway . . . . . . . . . : 70.119.48.1
DHCP Server . . . . . . . . . . . : 10.213.96.1
DNS Servers . . . . . . . . . . . : 65.32.5.74
65.32.5.75
fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
Lease Obtained. . . . . . . . . . : Wednesday, September 26, 2007 10:45:
01 AM
Lease Expires . . . . . . . . . . : Wednesday, September 26, 2007 10:45:
01 PM

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-FB-EE-B9-88-C9-F3
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter 6to4 Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : cfl.rr.com
Description . . . . . . . . . . . : 6to4 Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 46-77-36-0C
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 2002:4677:360c::4677:360c
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : cfl.rr.com
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : 46-77-36-0C
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:70.119.54.12%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\Ozzy>54500

[johnwill]

Is that connected to the router? You have a public IP address there. I'm going to guess this is the modem we're looking at. Let's try to get a router working.


Reset the router to factory defaults by holding the reset button down for 15 seconds with power on.

• Turn off everything, the modem, router, computer.
• Connect the modem to the router's WAN/Internet port.
• Connect the computer to one of the router's LAN/Network ports.
• Turn on the modem, wait for a steady connect light.
• Turn on the router, wait for two minutes.
• Boot the computer.

When the computer is completely booted, let's see this.

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.