Problem with downloading bigger files

Purkinje · 09-04-2007, 07:00 PM

I'm not sure if this is the right place to ask this, but anyways, here goes.
I'm having a problem downloading bigger sized files (even ones as small as 5MB files). What happens is I'm downloading the file, and about 50-75% into the download, it stops, the status (example: 3.9 of 8.8 at 62KB/sec; 01:36 remain) stays the same, but the status never actually makes any progress (example: 3.9 of 8.8 at 62KB/sec; 01:36 remain stays exactly the same). TruVector doesn't show any traffic. This problem seems to go away the 2nd or 3rd time I try to download the file, but I would really like to just be able to download files the first time. Any hints and suggestions would be much appreciated! I am very willing to try anything....

Thanks

Purkinje · 09-04-2007, 09:55 PM

I also notice if I run different programs that also use the internet the download works faster. Example: if I open a web page, the download speed increases....

Purkinje · 09-06-2007, 06:58 PM

bump.

johnwill · 09-07-2007, 08:00 AM

Register at DSLReports and run their line quality tests. Post a link to the results here.

Purkinje · 09-07-2007, 06:07 PM

Can I do this somewhere else for free?
<edit>
Nevermind, found where to go to get it for free

Purkinje · 09-07-2007, 06:15 PM

Is it ok to do the test without being able to be pinged? Because I can't get access to my neighbor's router (which is how i'm getting internet right now), I can't allow pinging...

I'll attach the report of the scan I'm doing right now...

Purkinje · 09-07-2007, 08:23 PM

I tried the tests, and none of them worked. I can looked the *very* incomplete report, but I doubt that would help much. In a few days, I can change the router configuration to allow the ping though...

johnwill · 09-08-2007, 09:22 AM

Please note that we can't help with issues that involve using someone else's broadband service. Even if you have permission, the terms of service for the broadband account make this an illegal activity. I suggest you obtain your own service, then we can help you.

Please review the Tech Support Forum Rules & Conduct.

09-04-2007, 07:00 PM	#1 (permalink)
Purkinje Registered User Join Date: Jul 2007 Posts: 153 OS: Dual boot: Ubuntu and Win XP Pro SP2 My System	Problem with downloading bigger files I'm not sure if this is the right place to ask this, but anyways, here goes. I'm having a problem downloading bigger sized files (even ones as small as 5MB files). What happens is I'm downloading the file, and about 50-75% into the download, it stops, the status (example: 3.9 of 8.8 at 62KB/sec; 01:36 remain) stays the same, but the status never actually makes any progress (example: 3.9 of 8.8 at 62KB/sec; 01:36 remain stays exactly the same). TruVector doesn't show any traffic. This problem seems to go away the 2nd or 3rd time I try to download the file, but I would really like to just be able to download files the first time. Any hints and suggestions would be much appreciated! I am very willing to try anything.... Thanks

09-04-2007, 09:55 PM	#2 (permalink)
Purkinje Registered User Join Date: Jul 2007 Posts: 153 OS: Dual boot: Ubuntu and Win XP Pro SP2 My System	Re: Problem with downloading bigger files I also notice if I run different programs that also use the internet the download works faster. Example: if I open a web page, the download speed increases....

09-06-2007, 06:58 PM	#3 (permalink)
Purkinje Registered User Join Date: Jul 2007 Posts: 153 OS: Dual boot: Ubuntu and Win XP Pro SP2 My System	Re: Problem with downloading bigger files bump.

09-07-2007, 08:00 AM	#4 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 32,581 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: Problem with downloading bigger files Register at DSLReports and run their line quality tests. Post a link to the results here. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

09-07-2007, 06:07 PM	#5 (permalink)
Purkinje Registered User Join Date: Jul 2007 Posts: 153 OS: Dual boot: Ubuntu and Win XP Pro SP2 My System	Re: Problem with downloading bigger files Can I do this somewhere else for free? <edit> Nevermind, found where to go to get it for free Last edited by Purkinje : 09-07-2007 at 06:09 PM.

09-07-2007, 06:15 PM	#6 (permalink)
Purkinje Registered User Join Date: Jul 2007 Posts: 153 OS: Dual boot: Ubuntu and Win XP Pro SP2 My System	Re: Problem with downloading bigger files Is it ok to do the test without being able to be pinged? Because I can't get access to my neighbor's router (which is how i'm getting internet right now), I can't allow pinging... I'll attach the report of the scan I'm doing right now... Last edited by Purkinje : 09-07-2007 at 06:17 PM.

09-07-2007, 08:23 PM	#7 (permalink)
Purkinje Registered User Join Date: Jul 2007 Posts: 153 OS: Dual boot: Ubuntu and Win XP Pro SP2 My System	Re: Problem with downloading bigger files I tried the tests, and none of them worked. I can looked the very incomplete report, but I doubt that would help much. In a few days, I can change the router configuration to allow the ping though...

09-08-2007, 09:22 AM	#8 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 32,581 OS: XP-Pro, Vista, Linux Blog Entries: 1	Re: Problem with downloading bigger files Please note that we can't help with issues that involve using someone else's broadband service. Even if you have permission, the terms of service for the broadband account make this an illegal activity. I suggest you obtain your own service, then we can help you. Please review the Tech Support Forum Rules & Conduct. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience