Drop outs but not? need help

murphyj · 07-10-2007, 03:45 PM

Hi we have 512 kbs ADSL with 2 laptops (XP) one desktop (XP) and another desktop (Vista) connected to the D-Link DSL-502T modem and the NetComm Wireless firewall router NB5540, there is usually one computer on but often 2 or 3, we dont use one of the desktops, the problem is that at any time of the day or night, usually after a new computer has connected to the network, most computers except the new one, or even the new one, stop being able to access the internet, but the thing is I can log into X-Fire, Steam, and Teamspeak, but cannot use Internet Explorer or Mozilla Firefox I have also noticed that the ad banner on xfire says page cannot be displayed.

The quick fix for this is to turn the modem and router off for a couple of minutes and then the computers seem to work fine again, but this is a hassle. I would like to know is there any other solution I could try (without stuffing around with the comps settings cause the the laptops are school/work) to fix this, or if it is just a habit of the router and what would be a better choice.

Thanks!? :P

**johnwill** · 07-11-2007, 12:56 PM

Well, I'd start by upgrading the firmware on the router to the latest available, and also doing a factory reset and reconfiguration. Also, if there is any P2P activity on the network, this throws many routers for a loop.

murphyj · 07-11-2007, 04:40 PM

Not often cause its wireless, faster with a memory stick, but where will i find the firewire, and also i dont wanna change the setting on the router, cause my dads work laptop is very sensitive to it cause of his works configs, but if i get his permission i will do so. ta 4 ur help :P

07-10-2007, 03:45 PM	#1 (permalink)
murphyj Registered User Join Date: Sep 2006 Posts: 50 OS: XP	Drop outs but not? need help Hi we have 512 kbs ADSL with 2 laptops (XP) one desktop (XP) and another desktop (Vista) connected to the D-Link DSL-502T modem and the NetComm Wireless firewall router NB5540, there is usually one computer on but often 2 or 3, we dont use one of the desktops, the problem is that at any time of the day or night, usually after a new computer has connected to the network, most computers except the new one, or even the new one, stop being able to access the internet, but the thing is I can log into X-Fire, Steam, and Teamspeak, but cannot use Internet Explorer or Mozilla Firefox I have also noticed that the ad banner on xfire says page cannot be displayed. The quick fix for this is to turn the modem and router off for a couple of minutes and then the computers seem to work fine again, but this is a hassle. I would like to know is there any other solution I could try (without stuffing around with the comps settings cause the the laptops are school/work) to fix this, or if it is just a habit of the router and what would be a better choice. Thanks!? :P

07-11-2007, 12:56 PM	#2 (permalink)
johnwill Manager, Networking Forums Join Date: Sep 2002 Location: S.E. Pennsylvania, US Posts: 41,940 OS: Windows 7, XP-Pro, Vista, Linux Blog Entries: 1	Re: Drop outs but not? need help Well, I'd start by upgrading the firmware on the router to the latest available, and also doing a factory reset and reconfiguration. Also, if there is any P2P activity on the network, this throws many routers for a loop. __________________ If TSF has helped you, Tell us about it! or Donate to help keep the site up! Microsoft MVP - Windows Desktop Experience

07-11-2007, 04:40 PM	#3 (permalink)
murphyj Registered User Join Date: Sep 2006 Posts: 50 OS: XP	Re: Drop outs but not? need help Not often cause its wireless, faster with a memory stick, but where will i find the firewire, and also i dont wanna change the setting on the router, cause my dads work laptop is very sensitive to it cause of his works configs, but if i get his permission i will do so. ta 4 ur help :P