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Old 06-11-2007, 09:56 AM   #1 (permalink)
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Limited Connectivity

Hi.
A few weeks ago I purchased a Belkin Wireless Router (F5D7230-4) and everything worked fine. Until about a week ago. When I have my modem connected to the router and the router connected to my computer, I dont have any internet on this computer. But the wireless computer works fine. I've called Belkin and they didnt seem to understand my problem, Said that there was something wrong with my networking card. But if I bypass the router, and plug my modem directly into my computer, everything works fine. So I called them back and then they told me something about my modem bypassing my router. I had no idea what they were saying seeing as they spoke very bad english.
My computer is running windows vista, and the other one is running windows xp. I have a Seimens Speedstream 4100 modem with At&t Yahoo internet.
Any help would be greatly appreciated.
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Old 06-11-2007, 11:22 AM   #2 (permalink)
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Re: Limited Connectivity

Did you try a different port on the router? How about a different cable?

Connect back to the router and do this:

Start, Run, CMD to open a command prompt:

Type the following command:

IPCONFIG /ALL

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
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Old 06-11-2007, 11:40 AM   #3 (permalink)
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Re: Limited Connectivity

Well I actually returned the router once for a different one and it seemed to not make any difference.

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Matt>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : McGee-Vista
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1A-92-87-1F-9A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::1c16:e943:65:a431%8(Preferred)
IPv4 Address. . . . . . . . . . . : 75.21.243.154(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, June 11, 2007 10:56:48 AM
Lease Expires . . . . . . . . . . : Monday, June 11, 2007 1:46:51 PM
Default Gateway . . . . . . . . . : 75.21.243.153
DHCPv6 IAID . . . . . . . . . . . : 201332979
DNS Servers . . . . . . . . . . . : 192.168.0.1
192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{E7FFF5A6-99E3-408C-A85B-87DB3CA33
B2A}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
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Old 06-11-2007, 03:53 PM   #4 (permalink)
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Re: Limited Connectivity

Have you verified that you can talk to your wireless router? Try accessing http://75.21.243.153. If you can get there, check the outside or public interface on the router. Most of the time this will be setup to receive the IP address automatically.
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Old 06-11-2007, 05:19 PM   #5 (permalink)
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Re: Limited Connectivity

Nope I cant even get to the routers set up. (192.168.2.1)
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Old 06-12-2007, 07:55 AM   #6 (permalink)
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Re: Limited Connectivity

If that IPCONFIG is with the router connected, you have it connected incorrectly. If it's directly connected to the modem, that isn't what I want to see.
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Old 06-12-2007, 11:16 AM   #7 (permalink)
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Re: Limited Connectivity

OK well IPconfig is with the router connected.
How could it be connected incorrectly?
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Old 06-12-2007, 02:52 PM   #8 (permalink)
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Re: Limited Connectivity

Since you have a public IP address on the wired connection, that indicates the modem is connected to a LAN/Network port, not the WAN/Internet port.
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Old 06-13-2007, 01:18 PM   #9 (permalink)
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Re: Limited Connectivity

The modem is definitely connected to the green internet port on my router.
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Old 06-14-2007, 03:24 PM   #10 (permalink)
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Re: Limited Connectivity

Ok well I just returned that router and got a Netgear WGR614 and everything works fine.
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Old 06-15-2007, 05:40 AM   #11 (permalink)
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Re: Limited Connectivity

Looks like the problem was that your router was not giving you a valid dhcp IP address.

The ip starting with 72 is a auto default ip when it cannot gain a dhcp ip from your router.

In simple terms your router was not setup correctly to give out a IP Address.
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Old 06-18-2007, 02:50 PM   #12 (permalink)
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Re: Limited Connectivity

Actually, the 169.254.x.x address is the autoconfiguration address for Windows.
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